Description
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
The Director of IT Supply Chain Strategic Projects leads the strategic planning and execution of enterprise IT initiatives that support and enhance retail supply chain operations. This role partners closely with senior leadership to align technology solutions with business goals, driving operational efficiency and innovation. The Director oversees cross-functional teams, manages large-scale capital projects, and ensures successful implementation of enterprise systems. With deep expertise in retail systems and supply chain technologies, the Director plays a key role in shaping the future of IT strategy, fostering team development, and delivering measurable business value. Job Description:Education
Bachelor's degree in Computer Science, Information Technology or a similar field of study
Work Experience
12+ years of progressive experience in the retail supply chain industry, with a strong track record of delivering enterprise IT solutions that drive operational efficiency and business value.
3+ years in a Director-level role, leading cross-functional teams including IT Managers, Business Architects, Systems Analysts, and Software Development professionals.
Proven ability to develop and communicate strategic vision, build ROI-driven business cases, secure executive buy-in, and deliver business-centric technology roadmaps supporting merchandising and store systems.
Demonstrated excellence in people leadership, with a focus on coaching, mentoring, and motivating teams to achieve high performance and continuous improvement.
Extensive experience managing large-scale capital projects, including budgeting, planning, execution, and successful implementation of enterprise systems.
Strong expertise in portfolio and program management, ensuring alignment of IT initiatives with organizational goals and delivering measurable outcomes.
Skills
Proven experience in IT strategy development, portfolio and program management, and implementation of enterprise systems across material handling, logistics, supply chain, and warehouse management domains.
Deep understanding of retail operations with expert-level knowledge of retail systems, processes, and technologies.
Strong analytical mindset with the ability to leverage data tools to evaluate performance metrics, identify trends, and drive continuous improvement.
Exceptional interpersonal, verbal, and written communication skills; adept at engaging stakeholders across all organizational levels and fostering cross-functional collaboration.
Highly organized and self-motivated, capable of managing multiple high-impact projects in fast-paced, deadline-driven environments.
Thrives under pressure, adapts quickly to change, and maintains focus and composure in dynamic settings.
Demonstrates precision and thoroughness in execution, ensuring quality outcomes in high-volume environments.
Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with key enterprise tools and platforms used in retail and supply chain operations.
Responsibilities
Define and drive the strategic direction of IT systems in collaboration with the VP of Solutions Delivery and business leaders, aligning technology initiatives with retail supply chain objectives.
Develop and maintain long-term strategic business plans for technology in partnership with internal stakeholders.
Ensure alignment of corporate technology direction with retail industry standards (e.g., NRF) and evolving business needs.
Contribute to the overall strategic planning process, shaping the future of operations and technology across the organization.
Serve as a key member of the IT leadership team, actively participating in enterprise-wide IT strategy development.
Oversee vendor relationships to ensure timely and successful delivery of projects and resolution of issues.
Lead the implementation and upgrade of enterprise systems, ensuring alignment with business goals and operational efficiency.
Lead the definition, analysis, and documentation of business needs and capabilities to guide technology solutions and alternatives.
Communicate project scope, timelines, and solutions to stakeholders; develop functional, software, and hardware requirements for new or enhanced processes.
Coordinate with internal teams and external vendors to implement application changes and enhancements across all organizational levels.
Provide coaching and mentorship to systems staff on communication, project management, and leadership skills.
Conduct formal and informal performance evaluations for managers and team members, fostering a culture of accountability and growth.
Develop a deep understanding of company policies, procedures, and safety protocols to ensure compliance and operational integrity.
Adapt to evolving responsibilities and support additional tasks as required to meet business objectives.
Physical Requirements & Attendance
Regular Attendance required
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
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