AMD Developer Community Platform Manager Job Listing at AMD in Austin, TX (Job ID 65917-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

AMD Developer Community Platform Manager

THE ROLE:

As a Developer Community Platform Manager, you'll be responsible for outreach and engagement with developers on AMD discussion forums/platforms. Your goal is to empower growth of developers who are influential within technical communities, advocacy, and knowledge sharing within these communities. You'll act as a bridge between the global community of developers on AMD platforms and internal teams, ensuring a seamless exchange of insights and resources. The ideal candidate should have a good understanding of community platforms like Discourse/Discord, and community management best practices. The candidate should have excellent written and verbal communication skills, and the ability to thrive in a highly dynamic environment. 

KEY RESPONSIBILITIES:

• Community outreach and influence on AMD discussion platforms:
  • Empower key developers in the community and identify leaders and advocates to evangelize the AMD brand
  • Execute real-time community feedback loops, ensuring timely response to valid community queries 
  • Liaise with business units' SMEs to deliver data driven content and responses to community
  • Promote key community members to provide peer-to-peer support and guidance
  • Support internal AMD teams with strategy and guidance on content creation
  • Contribute to internal knowledge base to enable community teams to engage with community swiftly and competently
• Onboarding and Engagement:
  • New member onboarding programs and processes
  • Support community outreach activities like AMD Dev Events, meetups, etc.
  • Develop external awareness across other channels including social platforms and organic search
• ROI Evaluation and Reporting:
  • Assess the community's pulse, understand its needs, and concerns, and communicate to internal teams to improve the community members' experience including strategic partnership opportunities
  • Create a regular cadence of dashboards, reporting, and analysis to gauge the health and performance of the community and provide data-driven recommendations for continuous improvement

PREFERRED EXPERIENCE:

• Proven Community Management Experience: Previous involvement in developer communities is a plus (Reddit, Github, other Open-source communities)
• Familiarity with developer tools, languages, and frameworks and discussion forums like Discord and Discourse
• Strong understanding of AI, software and/or hardware development processes and technologies
• Excellent communication (written and verbal) and interpersonal skills
• Knowledge of SEO and content marketing strategies
• Ability to create engaging and informative content tailored to a developer audience
• Experience with event planning and execution is a plus
• Analytical mindset with the ability to interpret data and make informed decisions
• Flexibility and agility to deal with ambiguity

ACADEMIC CREDENTIALS:

• A relevant degree such as Bachelor's or College Degree in Computer Science or related fields

#LI-CJ2

Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.