Sr. Employee Relations Specialist Job Listing at AMD in San Jose, CA (Job ID 79977-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

This role is not eligible for visa sponsorship.

THE ROLE:

The Employee Relations (ER) Specialist supports the employee relations function by helping deliver consistent, fair, and timely resolution of workplace concerns. This role partners with HR, managers, and employees to triage and manage ER inquiries, support investigations, maintain documentation, and reinforce workplace policies and expectations.

In this role, you will receive and triage employee relations concerns, gather initial information, and document cases within a case management system. The ER Specialist also supports workplace investigations by coordinating interviews, organizing documentation, summarizing findings, and assisting with follow-up actions.

Working under the guidance of senior ER team members, this role contributes to positive employee experiences and risk mitigation through structured, compliant, and data-driven processes. The position collaborates closely with HR partners and managers and involves handling sensitive and confidential workplace matters.

THE PERSON:

The successful candidate is an organized HR professional who demonstrates sound judgment, integrity, and discretion when handling sensitive employee matters. This person maintains strong documentation practices, manages multiple cases or tasks effectively, and pays close attention to detail.

They communicate comfortably with employees and managers, remain calm and neutral in challenging situations, and approach workplace concerns with empathy while reinforcing policies and expectations. The ideal candidate collaborates well with HR partners and works effectively within structured processes.

KEY RESPONSIBILITIES:

• Receive and triage employee relations inquiries such as workplace conflict, conduct concerns, performance issues, attendance matters, and policy questions.
• Gather initial information, clarify concerns, and document case details within a case management system.
• Identify urgent or high-risk issues (such as safety concerns, harassment or discrimination allegations, or retaliation) and escalate appropriately.
• Support employee relations investigations by scheduling interviews, organizing evidence, drafting timelines, and maintaining investigation files.
• Take interview notes, summarize findings, and assist in preparing case documentation and outcome summaries.
• Assist with follow-up actions, including communication templates and tracking completion of next steps.
• Provide guidance to managers and employees on ER processes and common policy topics such as respectful workplace expectations, attendance, and conduct.
• Reinforce expectations for documentation, timely feedback, and appropriate escalation pathways.
• Support performance management processes in partnership with HRBPs and senior ER staff.
• Maintain accurate case notes, reports, and files in accordance with confidentiality and record retention requirements.
• Track case progress and support reporting on ER metrics such as case volumes, themes, cycle time, and outcomes.
• Assist with development of templates, job aids, and manager enablement materials.

PREFERRED EXPERIENCE:

• Experience supporting HR, employee relations, HR operations, investigations support, compliance, or related functions
• Working knowledge of HR and employee relations concepts including confidentiality, documentation practices, respectful workplace standards, and performance management fundamentals
• Strong written documentation and case note writing skills
• Ability to manage sensitive information with discretion
• Experience working in fast-paced or high-volume environments
• Experience using Microsoft 365 tools including Teams, Outlook, Word, and Excel
• Familiarity with HR case management platforms such as ServiceNow
• Experience with SharePoint, PowerPoint, or HR reporting and metrics analysis
• Strong customer service mindset and interest in process improvement

ACADEMIC CREDENTIALS:

• Bachelor's degree in Human Resources, Business, Psychology, or a related field preferred
• HR certification such as SHRM-CP or PHR preferred or in progress

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD's “Responsible AI Policy” is available here.

This posting is for an existing vacancy.