Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. CREATIVE BUREAU CHIEF Job Location: Office of the Director (OOD)
1789 West Jefferson Street, Phoenix, Arizona 85007
www.azdes.gov Posting Details: Salary: $93, 250
Grade: 26
Closing Date: November 4, 2024 Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
The Department of Economic Security, Office of the Director is seeking an experienced and highly motivated individual to join our team as a Project Evaluation Administrator (Creative Bureau Chief). The Project Evaluation Administrator (Creative Bureau Chief) develops and implements strategic project plans to achieve agency and unit business goals and manages and oversees the Web, Video, and Graphics and Design (G&D) teams. This position is responsible for overseeing the planning, execution and delivery of the creative collateral for the Department. Works collaboratively with teams to plan, develop and execute deliverables and provides guidance to the incorporation and monitoring of UI/UX Design components for digital platforms and improving Search Engine Optimization (SEO). This position is responsible for providing high-level strategy and direction to their direct reports, as well as establish and maintain relationships with all departments and staff to establish goals, major priorities and provide clear and concise communication across all levels of leadership.
This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meeting of expected performance measures.
The state of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Essential Responsibilities include but are not limited to:
• Responsible for management and oversight of projects in fulfillment of cross-system, digital media requests for internal and external communications and other agency/public facing documents and requests. Manages and provides support to Web, Video, and G&D team members. Oversees workflows and processes to ensure alignment with Agency and Division value proposition.
• Develops and implements business processes for the Video, Web Content and Graphics Design teams. Analyzes incoming video, G&D and Web Content change requests, determines complexity, and processes and assigns as appropriate. Monitors requests to ensure deadlines are being met.
• Establish and maintain relationships with all department Assistant Directors to better serve the divisions by establishing goals, major priorities and provide clear and concise creative collateral across the agency. Provide backup for the Assistant Director in their absence, including serving as point of contact for the Office of Communications.
• Guides and advises Subject Matter Experts (SMEs) and creative team members on best practices for providing an improved user experience. Research opportunities for user experience improvements and works with the Webmaster, Video Supervisor and G&D Lead to develop and execute a plan of action.
• Assists DES Divisions with strategic planning and implementation of communication initiatives. Provide high-level strategy and direction to creative agency relationships and contracts.
Knowledge of:
• Planning, control, and supervision.
• DES policies and procedures involving assistance programs such as ADA, LEP, GINA, EOE and USDA.
• Contemporary graphic design techniques and practices, specifically related to accessibility.
• Video production standards and best practices.
• Application of various tools, supplies and equipment used in graphic design work;video production, various media, materials and processes used in both traditional and electronic graphic arts reproduction.
• Reproduction methods; principles and techniques of illustrations.
• Content Management Systems.
• Various web development languages such as HTML, CSS and JavaScript.
• Photo editing software such as Adobe Photoshop and Illustrator.
• Web site content development methods and practices.
• Web analytics such as Google Analytics.
• Strong knowledge of WCAG and ADA Compliance.
• Project management standards, processes and tools.
Skill in:
• Written and verbal communication; communicating technical information verbally and in writing to both technical and non-technical personnel; and communicating effectively with all levels of management.
• Conflict resolution.
• Organizing resources and establishing priorities.
• Proofreading and attention to detail.
• The ability to develop new ideas that match a company's tone and image.
• The ability to listen and communicate effectively with clients, and lead brainstorming sessions with teams.
Ability to:
• Establish and maintain effective working relationships.
• Coordinate project stages to meet deadlines.
• Apply techniques and principles of work management and leadership.
• Coordinate, review and evaluate the work of others.
• Perform the full range of techniques of a professional graphic artist/designer; do layouts and paste-ups; create exhibits and displays.
• Exercise independent judgment.
• Think constructively and abstractly.
• Capture essence of customer requests and transform into coherent products that meet customer expectations.
The ideal candidate for this position will have:
• Bachelor's degree in fine arts, marketing, graphic design, fashion design or a related field. Six to ten years of professional experience in relevant positions. IAAP Certification (CPACC, WAS, CPWA) preferred.
• Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Benson Walker at (480)318-4150 or email Bensonwalker@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 318-4150. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
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