Customer Pick-Up Clerk Job Listing at Bob's Discount Furniture in San Bernardino, CA (Job ID R-26005)

Description

The Distribution Center Pick-Up Clerk will greet and assist customers with pick-ups and ensure an exceptional customer experience.  This role will manage incoming calls and respond to customer service inquires, maintain an organized filing system, and provide administrative support to the team.

Job Responsibilities

• Greet and assist customers with pick-ups and ensure an exceptional customer experience
• Manage incoming calls and respond to customer service inquiries 
• Process Fed Ex orders for shipment
• Pick orders as needed
• Scan delivery documents
• Maintain organized filing system and clean work area
• Complete scans within a provided timeline. Record daily progress and communicate to Operations Manager/Lead/Clerk
• Report known inaccuracies to Operations Manager/Lead/Clerk for correction
• Retrieve and forward copies of delivery manifest to Bob's personal upon request
• Provide administrative support for the Operations Manager/Lead
• Perform other duties as assigned

Required Qualifications

• High School Diploma or equivalent experience
• Strong verbal/written communication and organizational skills
• Skilled at multi-tasking and managing competing priorities
• Working knowledge of Word and Excel
• Detail oriented and accurate
• Must be able to pass lift assessment with a push/pull requirement of 250 lbs
• Must be able to work flexible hours determined by the needs of the department including weekends and evenings

Preferred Qualifications

• Previous experience in a Warehouse atmosphere
• Previous experience in an administrative role a plus

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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