Description
Job Title
Retail Outlet Experience Specialist
Job Overview
Join a team where your talents are valued, your contributions matter, and your growth is a priority! As a Retail Outlet Experience Specialist at Bob's Discount Furniture, you'll create memorable customer experiences by guiding guests through their buying journey with honesty, integrity, and product expertise. In this fast-paced, team-oriented retail environment, every day offers something new—whether you're staging merchandise, achieving sales goals, or helping a customer find the perfect piece.
Work Environment:
Retail showroom and outlet store. Requires frequent standing, walking, and lifting up to 50 lbs. Regular customer interaction in a fun, collaborative setting.
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer focus, teamwork, communication, and an enthusiasm for retail. If you thrive in a dynamic environment and enjoy helping others, this is the perfect opportunity for you!
Key Skills for Success
Core Competencies & Expertise
Customer relationship building
Sales performance and goal attainment
Product knowledge and presentation
Active listening and communication
Basic retail operations (tagging, pricing, merchandising)
Conflict resolution and objection handling
Time management and punctuality
Preferred Competencies & Skills
Prior retail or customer service experience
Comfort with basic technology and POS systems
Adaptability and willingness to learn
Team-oriented mindset
Career-minded with a growth mindset
Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country—with over 200 stores—we're committed to skills-based hiring, diversity, and creating an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Benefits & Perks
Competitive Medical, Dental, and Vision Insurance
Generous paid time off: vacation, personal days, holidays, and even your birthday
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance
Tuition reimbursement and learning & development resources
Day 1 Employee Discount plus exclusive partner perks
Financial wellness and legal assistance programs
Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven workplace. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just coworkers, we're teammates who support and celebrate each other!
Minimum Qualifications
Must be at least 18 years old
Strong communication and interpersonal skills
Comfortable in a goal-driven, team-oriented retail setting
Willingness to work a flexible schedule including weekends and holidays
Physical Demands
Ability to sit, stand, walk, bend, reach, twist, lift and move items up to 50 lbs.
Must be able to move throughout all areas of the store and remain on your feet for extended periods
Able to safely maneuver furniture and assist with assembly as needed
Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, you are valued, appreciated, and encouraged to be your authentic self. We're proud to reflect the diverse communities we serve.
Ready to start your journey the Bob's Way? Apply today and bring your skills to a place where they'll be celebrated and rewarded!
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
Pay:$20 - per hour
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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