Description
Who We Are
Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.
Job Purpose
To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a Junior Network Engineer, you will be responsible for supporting and maintaining network infrastructure. This position aims to ensure the integrity of high availability network infrastructure to provide maximum performance for all endpoints. This position will be responsible for configuring, monitoring, performing system installations, and documenting network equipment standards, designs and processes.
How You Will Impact Education
Instruction/Education Responsibilities
- Troubleshoots network architecture and provide network support.
- Analyzes and resolves network hardware, software, and communications problems using diagnostic software and technical troubleshooting processes.
- Monitors the hardware to ensure it is properly maintained.
- Consults with users and program management conducting information assessments to determine user needs and define network solutions to meet user requirements.
- Conducts research and development in network systems and related technologies, including hardware, software, and communications devices.
- Conducts on-going network system audits to evaluate the system's hardware,
software, and communications components' utility and efficiency and the
effectiveness in meeting management information needs. - Provides analysis of all problems and user-generated issues to spot trends and facilitate system-wide solutions.
- Facilitates and documents guidelines to perform the functions of the job.
- Opens up problem reporting tickets and accurately uses all problem tracking
software systems. - Provides management with critical decision-making information by analyzing data, forecasting, and developing systems or processes to monitor data and trends.
- Participates successfully in the training programs offered to increase the individual's skill and proficiency related to the assignments.
- Reviews current developments, literature, and technical sources of information related to job responsibility.
- Ensures adherence to reasonable safety procedures.
- Follows federal and state laws, as well as company policies.
Required Qualifications and Skills
- Demonstrates enthusiasm and commitment toward the job and the company's mission; supports company's goals and strategic priorities.
- Works and interacts with staff and relates to individuals at all levels of the
organization; relates to individuals at all levels. As unique situations present
themselves, the incumbent must be sensitive to corporate needs, employee
goodwill, and the public image. - Demonstrates ability to lead people and get results through others.
- Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; demonstrates a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Demonstrates excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing; excellent phone etiquette.
- Thinks ahead and plans over a 3-5 year time span.
- Able to organize and manage multiple priorities.
- Able to consistently be at work, arrive on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
- Analyses problems and provides resolution at both a strategic and functional level.
- Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Strives to research, evaluate and implement best practices.
- A strong track record for analyzing complex problems/issues, identifying patterns, and recommending creative solutions.
- Proactive and takes the initiative.
- Thinks creatively.
- Drives projects to completion.
- Insists on the highest level of quality.
Job Requirements
- Ability to travel by air and car up to 60%.
- Ability to be in FLL when not traveling to support clients.
- 3-5 years of experience with networking technologies, emphasizing Cisco, HPE, and Extreme Networks brands.
- CCNA or demonstrated CCNA in progress required.
- Solid knowledge of LAN/WAN configurations with a strong emphasis on Cisco, HP, Aruba, Extreme Networks. Knowledge of layer 2/3 network protocols. Strong knowledge of firewalls and other network security devices (VPN, IPS, Vulnerability Scanners, etc.).
- Advanced systems scripting skills and experience with systems automation.
- Expert managing and administrating systems update and patching in an enterprise environment.
- Knowledge of enterprise and cloud telephony is needed.
- Strong organization and time management, problem-solving, troubleshooting, and communication skills are required.
- Able to work nights and weekends if required.
- Commitment to company values.
- Such alternatives to the above requirements as the hiring company may find
- appropriate and acceptable
- May perform other duties assigned.
Work Environment
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:
- Usual office working conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Light physical exertion is required to lift networking equipment to 40 lbs.
- Required to stand and walk for long periods.
FLSA Overtime Category
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
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