Manager Training Strategies - Credit Solutions Job Listing at City National Bank in Los Angeles, CA (Job ID 11747)

Description

MANAGER TRAINING STRATEGIES - CREDIT SOLUTIONS
WHAT IS THE OPPORTUNITY? The Credit Solutions Training Strategies Manager will design, implement, and manage learning, development and communication initiatives to support Credit Solutions. This role is responsible for coordinating training programs, overseeing employee onboarding, supporting internal communications, and providing project management and administrative support to senior leadership.
WHAT WILL YOU DO?

• Determine and manage the holistic organizational change management strategy for the Credit Solutions training & development transformation.
• Transform and oversee the CNB Credit Management Training Program.
• Develop and manage a comprehensive Credit Solutions onboarding program.
• Evaluates various Credit Solutions communication practices, channels, repositories and other resources to identify opportunities for continuous improvement and leads transformation efforts.
• Align change management practices to the division's strategy, business cadences, and organizational culture.
• Serve as lead and go-to expert to guide training & development solution deployment and workforce adoption across the business transformation.
• Provide project management & administrative support for ongoing Credit Solutions transformation initiatives.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 5 years of relevant work experience related to one or more of the following areas: Training & Development, Communication Effectiveness, Project Management, Transformation Initiatives, Change Management.
• Minimum 5 years of experience serving organizations in the Financial Services Industry.

Additional Qualifications

• Familiarity with Learning & Development, Program Management, Performance Management, Leadership Development, Culture Change, and Agile Change Methodologies.
• Experience in loan portfolio management and/or credit underwriting strongly preferred.
• Bachelors degree from an accredited college/university
• Experience supporting training & development initiatives.
• Strong ability to collaborate with senior leadership to align project objectives with organizational goals, balance competing priorities, and manage executive buy-in across the organizational hierarchy.
• Critical thinker with strong analytical, communication (oral/written) and executive-level presentation skills – able to distill complicated, multi-faceted issues into the key themes and messages.
• Collaborative team member who can work independently, multitask, and prioritize competing demands to meet deadlines in a fast-paced and complex environment.
• Proactive and organized self-starter with a positive attitude, powerful work ethic, strong attention to detail and excellent interpersonal skills including the ability to resolve internal differences and maintain confidentiality across a broad range of topics.

WHAT'S IN IT FOR YOU? Compensation Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

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