Product Insights Manager Job Listing at City National Bank in Los Angeles, CA (Job ID 11381)

Description

PRODUCT INSIGHTS MANAGER WHAT IS THE OPPORTUNITY? This role is responsible for overseeing quantitative research, building financial models, providing research based recommendations, monitoring performance of existing portfolio and developing data driven solutions.This role applies knowledge of data query language (SAS, SQL, etc), database structures (Snowflake, data warehouses), aggregation tools (i.e. Alteryx), consolidation/modeling (Excel, Access), and visualization (PowerPoint, Tableau, PowerBI) tools to support product initiatives, execute key processes and drive enhancements. The PIM works closely with partners and senior team members to define and execute processes tied to key initiatives. The PIM will leverage business objectives and system data to support the business and drive change. The PIM will support, and often lead building of models and queries. The PIM will provide and present analysis to key stakeholders as directed, including in front of senior leaders and executives. Responsible for asking questions and developing robust solutions. Ability to automate and productionalize queries required. Query education and experience required. Ability to manage projects including responsibility for organizing deliverables, communicating to partners, testing, design and execution required. Strong communication a must to deliver complex concepts in direct and actionable manner to all levels of leadership. Interpersonal skills to work effectively across teams in various business areas. WHAT WILL YOU DO?

• Financial & Data Modeling: Build robust models to inform new product and pricing strategies for various banking products, such as deposit: lending, credit, payment and card products as well as general banking products
• Portfolio Management: Create and manage data packages to support product monitoring and simplify end-user reviews. Identify data sources for optimized insights.
• Data Architecture: Drive projects to enhance data structures as related to product management and execution.
• Solutions: Conduct research and develop automated analytics to resolve internal/external product and portfolio requests including audits, OCC and other regulatory items.

WHAT DO YOU NEED TO SUCCEED? Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 5 years experience with data querying, validating, analyzing, interpreting and reporting
• Minimum 5 years experience as a Business Analyst, IT Project Manager or Systems Operations Manager
• Minimum 3 years experience in Financial Services

Additional Qualifications

• Preferred minimum of 5 years experience with MS Excel, MS Access and SQL or other standard query language
• Preferred minimum of 3 years experience with Toad for Oracle, Tableau or PowerBI
• Excellent organizational, problem solving, analytical, planning, and scheduling skills.
• Project management experience with ability to concurrently manage multiple projects and timeframes is necessary.
• Excellent verbal and written communication skills, necessary to prepare comprehensive analysis, make presentations and communicate to all levels of bank management including executive leadership.
• Strong communication skills with ability to work and collaborate across teams. Proven experience in demonstrating initiative in creating and maintaining positive relationships with multiple levels of leadership.
• Proficiency in Excel, Word, and PowerPoint are essential.
• Prior hands-on experience in using BRIO, Business Objects, Tableau, PowerBI, Snowflake or other similar database, querying and visualization tools are essential.
• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.

WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

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