Description
If you have an administrative background and are looking to be part of the Employee and Legal Services team, then we would love to hear from you!
As Clerk II, you are part of a team that has a strong commitment to delivering excellent administrative services that support the functions of Legal Services.
In this role, you will support three lines of business within the Legal Services Branch. This position is responsible for providing a broad range of clerical and administrative services in support of the day-to-day operations of Legal Services. Major outcomes include the maintenance of accurate records to ensure the branch achieves its legal and corporate priorities.
This position will demonstrate priority in supporting the core needs of the branch, providing support on critical and time sensitive matters, maintaining business area priorities and organization.
What will you do?
- Provide Legal Services reception coverage, and respond to inquiries via phone, email and in-person; take messages and redirect to appropriate departments
- Handle the sending and receiving of mail, faxes and courier services
- Draft documents, create templates, and ensure compliance with FOIP and Law Society requirements
- Manage calendars and diarization systems
- Complete and process forms, letters, labels, and envelopes
- Day to day file management including obtaining documents, printing, photocopying and scanning documents
- Open and close legal files, insurance and claims files, request and return closed files, and conduct necessary legal searches
- Assist Adjusters and Analysts with a variety of administrative tasks including (but not limited to) bonds/letters of credits, claims preparation, file management, insurance tracking, renewal certificates of insurance, and data entry
- Direct claims-related telephone, email and online inquiries to the appropriate Adjuster
- Obtain Light Rail Transit (LRT) and Edmonton Police Service (EPS) reports for files
- Assist with billing, invoice management and recovery payment report
- Create cheque requisitions, including necessary follow-up, as required
- Look for efficiencies within current administrative processes, and recommend improvements to the Supervisor
- Assist various Legal Services staff with administrative tasks and processes as requested
- Other duties as assigned
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