Description
Love to hear the howling of wolves and have the occasional elephant sighting while selling admissions? Enjoy being around kids while learning about the importance of Edmonton's natural spaces and conservation? If you have a passion for delivering quality customer service and are a leader among your peers, then you have come to the right place!
As a Customer Service Representative, you will be the first contact at our front counters throughout our attractions, recreation and leisure centres. You will provide Excellent Customer Service to patrons while sharing information on products and services. You will be supporting the operation of the facility with efficiency and courtesy. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style.
What will you do?
- Provide detailed information about the facility, programs, products, and services to patrons both in person and over the phone
- Interact with various community groups and members of the public, including seniors, youth, and persons with disabilities.
- Promote health and wellness through the sale of special products, services, and memberships
- Collect facility admission fees, handle cash, and prepare daily deposits
- Support facility operations by controlling and directing admission to various areas of the facility
- Perform administrative duties such as word processing, data entry, and generating inventory reports
- Provide First Aid, CPR, and emergency evacuation support as needed
- Perform other related duties as required
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