Electrical Safety Codes Clerk Job Listing at City of Edmonton in Edmonton, AB (Job ID 52809)

Description

Are you a highly organized and detail-oriented administrative professional looking to contribute to public safety? The City of Edmonton is seeking a dedicated Safety Codes Clerk to join our dynamic team within the Urban Planning and Economy department. In this role, you will play a crucial part in supporting the efficient operation of our Safety Codes Section, ensuring vital administrative functions run smoothly to help keep our community safe.

As a Safety Codes Clerk, you will be the backbone of administrative support for the Safety Codes Section of Development Services. Your responsibilities will involve a diverse range of tasks, from filtering information and completing action items to liaising with City staff, external agencies, and Safety Codes officials. You will provide essential clerical and administrative services that contribute directly to the day-to-day operations, supporting permit inquiries, citizen services, and maintaining critical records. This role requires a proactive individual who can manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism.

What will you do?

• Handle ongoing permit inquiries, including reviewing and processing daily inspection activity files and reports, attaching documents to permits, and managing change of owner/applicant requests
• Respond to citizen and customer inquiries via phone and email, assisting with inspection scheduling, inquiry follow-up, and requests for information
• Provide accurate and timely responses to customer inquiries, including handling refund processes and permit cancellations
• Verify customer files and assist with online account set-up and troubleshooting
• Maintain and process delinquent records, reviewing and resolving permit files older than two years, and coordinating physical mail-outs of Permit Service Reports
• Assign inspections as required
• Support other departmental processes, including scheduling, facilitating meetings and events, processing operational and staff changes, and compiling meeting materials
• Research and compile data and source documents for supervisor review
• Take minutes for meetings within the section
• Format and transfer SOPs, tool tips, and guides into the Knowledge Library