Intake Coordinator Summer Student and Indigenous Summer Student Opportunity Job Listing at City of Edmonton in Edmonton, AB (Job ID 51309)

Description

1 temporary full-time position for 4 months intended specifically for students currently enrolled in an administrative or business administration post-secondary certificate, diploma, or degree program, commencing in May 2025

The City of Edmonton is committed to hiring a diverse workforce that is reflective of the community we serve.  In alignment with our guiding frameworks, The Indigenous Framework and The Art of Inclusion, we are committed to the journey of reconciliation, and will continue identifying and removing the systemic barriers that exist for Indigenous people in gaining employment with the City of Edmonton and creating career development opportunities for Indigenous employees. As part of this commitment, preference will be given to Indigenous applicants. If you are Indigenous, we encourage you to self-identify in your application.

The City of Edmonton is searching for a highly-motivated, enthusiastic, and reliable candidate to join the Corporate Access and Privacy (CAP) Office this summer.

In this role, you will learn about the provincial Freedom of Information and Protection of Privacy Act (FOIP Act), and the new Access to Information Act (ATIA) and Protection of Privacy Act (PPA) and how they support citizens in accessing information in order to understand how decisions are made about their community and the importance of protecting personal information in the City. This will include communicating with citizens about their access requests, drafting correspondence, processing fees, and searching for and handling records containing sensitive information. 

As an Intake Coordinator, you will further develop your organizational, analytical and written and verbal communication skills when dealing with the public and varying levels of City employees and other governments. This is an exciting opportunity to support the growing access and privacy field, which is an important right valued by the City. 

Responsibilities Include:

• Be the first point of contact for the CAP Office
• Liaise and communicate with internal and external stakeholders by telephone, email and other correspondence including email
• Receive incoming hard copy mail from the general public, City staff, and other government bodies and redistribute as applicable
• Manage the office's dedicated email inbox and general telephone line
• Review, open and close requests in our case management system and ensure electronic folders are complete when closing files
• Request files from the Corporate Records Centre when required
• Manage and maintain tracking spreadsheets for requests
• Draft and send correspondence for requests files upon request 
• Process fee payments for access requests including fee refunds
• Exercise discretion when prioritizing time sensitive information
• Provide administrative support to team members including scanning, photocopying, printing, and mailing
• Manage office supplies inventory and orders 
• Work with the CAP Team in drafting templates for the new ATIA and PPA