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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education

Description

Join the Insurance and Claims Management Leadership Team and play a pivotal role in ensuring the City of Edmonton's resilience through effective loss prevention & risk transfer measures. As the Manager, Insurance & Risk, you will work closely with the Director of Insurance and Claims Management, leveraging industry best practices to oversee the City's comprehensive insurance program. This is a critical leadership position, focused on partnering with operational teams across the Corporation to develop and implement effective risk assessment and loss prevention strategies and actions. Your focus will be on ensuring effective and integrated services, strengthening the Corporation's ability to manage its diverse risks.

What will you do?

  • Build organizational capacity, foster a high-performing team and inclusive culture,  develop training tools and resources for continuous growth
  • Actively support and execute business planning, performance management, and financial stewardship to ensure effective delivery of services and financial sustainability
  • Lead the City's insurance program placement & renewals processes in collaboration with the internal and external insured participants including associated technical studies, research and strategies
  • Manage and develop insurance related policies and procedures to support strategic and operational risk practices across the Corporation
  • Provide advice on complex risk, insured claims, and contract inquiries
  • Develop and oversee quality control practices including service level requirements and key performance indicators and Communicate claims data and loss trends to the City's departments and advise on proactive risk management
  • Liaise with regulatory bodies such as Superintendent of Insurance, Insurance Bureau of Canada to identify emerging trends and ensure compliance
  • Support procurement and management of external resources and contracts
  • Ensure the effectiveness of the Claims and Risk Management systems, including system investment recommendations, to meet business needs
  • Support creation and delivery of leadership reports, presentations and information sessions as required


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