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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Associate
Industries: Government, Nonprofit, Education

Description

**This posting is for one (1) temporary position with benefits, which may end on or before October 30, 2029**

The Edmonton Police Service requires one (1) organized, detail-oriented, individual to provide analysis and call center reporting to the Data and Technology Unit of the Emergency Communications and Operations Management Branch. Responsibilities will include:

  • Prepare daily, weekly, and monthly reports and dashboards to support data driven decision making by the leadership team.
  • Produce ad-hoc reporting on-demand to support internal initiatives, projects, and investigations.
  • Lead the design, development, automation and maintenance of statistical data and information for a wide range of internal and external stakeholders.
  • Provide expert advice and guidance on statistical analytics and establish robust mechanisms to assess the effectiveness of the emergency call center.
  • Manage the Extraction, Translation, and Loading of data from various sources, including telephony and dispatch data, to serve the needs of Reporting and Analytics.
  • Develop and maintain Key Performance Indicators by applying statistical and mathematical modelling techniques to inform operational efficiency and effectiveness.
  • Prepare daily, weekly, and monthly reports and dashboards to support data driven decision making by the leadership team.
  • Present complex concepts and analyses to stakeholders leveraging sound written and verbal communication skills complemented by striking and informative visual storytelling.
  • Provide subject matter expertise regarding data literacy, use of reporting tools, statistical concepts, and practices.
  • Create and maintain process maps, documentation, and training material; deliver training to stakeholders as needed.
  • Liaise with internal and external partners to research and share best practices and methodologies.
  • Other related duties as required.


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