Public Engagement Advisor Job Listing at City of Edmonton in Edmonton, AB (Job ID 52566)

Description

Are you passionate about fostering meaningful connections between the City and its residents? Do you thrive in an environment where your expertise in public engagement directly contributes to impactful decision-making? The City of Edmonton is seeking up to two highly skilled and dedicated Public Engagement Advisors to join our dynamic City Operations Public Engagement team that supports a wide range of programs and services impacting the daily lives of Edmontonians (such as waste services, transit service, snow and ice control, urban forestry etc.). This is an exciting opportunity to lead and support engagement activities that shape our city's future. If you're a collaborative professional with a knack for strategic planning, effective communication, and navigating complex issues, we encourage you to apply.

As a Public Engagement Advisor, you will be a cornerstone in delivering on the commitments of the City's Public Engagement Policy (C593D). You will play a pivotal role in ensuring that the City engages with its diverse communities and effectively incorporates their input into City and Council's decision-making processes in an authentic, meaningful, and inclusive way.

What will you do?

The City of Edmonton is committed to the highest quality of meaningful public engagement with Edmontonians. Using your breadth of knowledge about best practices in public engagement and relationship building, you will support project teams in the planning, implementing, analysis, reporting and evaluation of public engagement processes. You will succeed in this role if you approach challenges with a curious, tenacious and service-minded attitude. Here are some of the key responsibilities:

• Provide strategic advice and guidance on public engagement best practices, frameworks, policies, tools, and techniques to project/program teams, branches, and business areas, including decision-makers at various levels
• Collaborate with the Senior Public Engagement Advisor to develop public engagement strategies and plans based on research and stakeholder knowledge
• Support the development, implementation, monitoring, and reporting of digital engagement tactics
• Utilize project management to identify strategies, action plans, resource requirements, and timelines for public engagement
• Manage engagement event details, including documentation, space planning, logistics, and invitations
• Facilitate and participate in engagement events
• Implement strategies to manage stakeholder and participant concerns, mitigate issues, and navigate a range of public and stakeholder emotions
• Gather, analyze, and report on input collected during engagement activities
• Monitor, report, and evaluate participation in and participant experience of public engagement activities
• Work collaboratively with clients to understand their engagement needs and priorities
• Oversee procurement and/or manage and evaluate consultant teams, ensuring consistency and contract compliance
• Utilize consistent corporate processes and procedures to capture diverse points of view and support the creation of communication materials for engagement
• Research, implement best practices, and test new engagement techniques
• Participate in the development of policies, processes, and tools to support common and consistent engagement activities across the City
• Identify and understand complex and sensitive public issues that may impact engagement strategies and the City's reputation
• Support relationship building and collaboration with community organizations, including facilitating or participating in public meetings or liaising with other City departments