
Description
Are you a strategic thinker with a passion for driving organizational excellence? Do you thrive in a collaborative environment where your expertise can shape the future of municipal services? The City of Edmonton is seeking a dynamic and experienced Business Analyst to join our team. In this pivotal role, you will be at the forefront of implementing and enhancing the Enterprise Performance Management (EPM) framework, and supporting service improvement initiatives across Financial Corporate Services, Office of the City Manager and other enabling services departments. Your work will directly contribute to ensuring that our departments and branches effectively track, evaluate, and improve business and service performance, aligning with our strategic and operational objectives. You will also play a key role in the development of departmental and branch strategies, ensuring they align seamlessly with the Corporate Strategic Planning Framework and City Council priorities. If you are ready to make a significant impact and be a part of a team that values innovation and continuous improvement, we encourage you to apply!
What will you do?
- Provide expert advice and support for performance planning, monitoring, reporting, evaluation, documentation, and improvement across designated departments
- Implement and enhance the Enterprise Performance Management Framework
- Contribute to the development of corporate methodologies, templates, and tools for enterprise performance management, process improvement, and service reviews
- Collaborate with branches to plan, prioritize, and strategize performance management reviews and updates
- Conduct service reviews to identify potential areas of improvement
- Develop and present data-driven recommendations to improve the effectiveness and efficiency of business processes
- Partner in the development of department/branch business strategies and plans, aligning them with the City's Strategic Planning Framework
- Align strategy and business planning with budget processes across the department and organization
- Actively participate in the development of strategies, work plans, and performance/progress monitoring and reporting
- Contribute to the design, implementation, and continuous improvement of processes and practices related to strategy, business planning, performance management, risk management, policy, and change management
- Other related duties as assigned
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