Description
As a key member of the Section Extended Leadership Team, the Supervisor, Field Operations for Active Pathways South drives the success of the section and unit by implementing essential human, social, technical, and operational systems. This role directly oversees the Active Pathways SNIC and Contractor, leading teams, ensuring service standards, and managing daily operations for the winter mobility network. Responsibilities include program expertise, risk management, and enforcing safety standards, reporting to the General Supervisor, Field Operations, and overseeing up to 300 FTEs during peak season.
This position manages a $76M annual budget for district subset planning and execution, with oversight of equipment and delivery of approved work locations. The role focuses on both winter execution (Nov-Apr) for efficient snow/ice control and contractor management, and summer planning (May-Oct) for preparing for winter, collaborating with partners on budgeting, resource planning, safety documentation, and research & development.
What will you do?
Supervise a diverse work group with full authority over people, finances, and operations, including direct supervision of staff and accountability for unionized personnel during winter
Oversee and manage active pathways contracts and the contract group, ensuring continuity
Lead, establish, and exemplify the desired culture within the work group, aligning with City Operations Vision, Mission, and Commitments
Establish, demonstrate, and hold others accountable to departmental, branch, section, and unit commitments, including performance appraisals
Engage and support staff in developing action plans for communication, problem-solving, integration, and excellence
Ensure staff are empowered, competent, and well-equipped for their roles, monitoring engagement and implementing development plans
Manage staff issues, disciplinary actions, and processes, including human resources functions like recruitment, coaching, and conflict resolution
Ensure prudent and effective use of financial and human resources, determining budget requirements, monitoring costs, and escalating issues
Participate in annual budget allocation and calendaring, making operational decisions to manage program spending
Provide quarterly program financial projections and monthly project updates to business partners, including performance reporting and accurate accruals
Participate in standby supervisor rotation, maintain standby plans, and ensure timely creation and review of Standard Operating Procedures and Hazard Assessments
Oversee an assigned district operational yard during winter months and respond to Council inquiries and 311 call-backs, ensuring compliance with environmental and OHS processes
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