Web Coordinator Job Listing at City of Edmonton in Edmonton, AB (Job ID 49946)

Description

Reporting to the Team Lead, Web Authoring and Quality Assurance, the Web Coordinator develops and manages integrated web-based communications, content optimization, digital content creation, and user experience for the City of Edmonton's corporate websites. They ensure content is presented in a format that meets web usability standards and is consistent with the City's information design guidelines. The Web Coordinator aligns web activities with department strategies to conceive, refine and produce functional web pages that meet both business and visitor needs.

What will you be doing? 

• Provide excellent customer service to internal business partners and other stakeholders in the planning and posting of their content, demonstrating the ability to form and nurture positive and productive relationships, even through challenges
• Be responsible for the day-to-day maintenance and editing of web content on edmonton.ca and onecity (intranet); this includes building new web pages, editing current content or redesigning existing pages based on user feedback, analytics and content design standards
• Ensure best practices in accessibility, SEO, responsive design, and site performance are adhered to when creating and updating content
• Ensure that web content meets corporate standards, design style and consistency
• Ensure the quality, currency and timeliness of web content
• Follow content workflows and processes, working closely with colleagues in Communications, Marketing and Engagement for collaboration and approval
• Collaborate with the Digital Services Strategy team on projects and initiatives created to improve the City's web environment and page content
• Work with business area Web Authors and apply strong technical and consultative skills to enable the editing and updating of web pages
• Track work requests and provide regular updates in the branch's project management tool (Workfront)
• Proactively support the quality assurance process by routinely reviewing web content submissions and helping to identify and fix issues
• Perform other duties as assigned