Medical Staff Coordinator - Licensing Job Listing at Emerus Holdings Inc. in Houston, TX (Job ID 2025-20844)

Description

This position is responsible for managing the acquisition, renewal of all state licenses, DEAs, state-controlled substances clearances, state-mandated clearances, and CME management for applicable Emerus licensed practitioners. This role plays a critical part in supporting the virtual care strategy by ensuring practitioners have the necessary credentials to deliver care across state lines efficiently and in compliance with regulatory requirements.

• High Schol Diploma or GED, required
• CPLS or CPES Certification preferred – if not certified, must be working towards certification
• Minimum five years of experience in licensure, medical staff services, credentialing, auditing or other related field
• Strong knowledge of credentialing software programs, required
• Strong proficiency with Microsoft Office (Word, Excel, and Outlook), required
• Position requires fluency in English; written and oral communication

• Exhibits excellent verbal/written communication and interpersonal skills. Has strong organizational skills with attention to detail and demonstrates the ability to work under pressure in a fast-paced, deadline-driven environment with a professional, positive demeanor. Must display initiative and resourcefulness with the ability to work independently with minimal supervision, while also working interdependently as part of the credentialing team.
• Licensure Management: Oversee the end-to-end process of obtaining and maintaining applicable licenses for Emerus designated licensed practitioners. Ensure timely application submissions, track license expirations, and manage renewal processes in compliance with state-specific regulations. Proactively monitor maintenance requirements and address any issues to prevent lapses in licensure.
• Data Management and Quality Assurance: Ensure accurate and timely data entry into the credentialing database, maintaining the integrity of licensure records. Review prepopulated applications for completeness and accuracy, identifying any discrepancies or deficiencies. Conduct research and escalate issues to leadership as needed to ensure compliance with institutional and regulatory requirements.
• Administrative Liaison: Act as the primary point of contact for administrative support staff in clinical departments, facilitating the licensing process for candidates. Provide guidance on requirements, streamline communication, and support a coordinated approach to licensure.
• Process Documentation and Tracking: Develop and maintain job aids, workflow documentation, and standard operating procedures to ensure consistency, efficiency, and compliance in credentialing and licensure processes. Provide training and guidance to team members and stakeholders as needed.

• Attend staff meetings or other company sponsored or mandated meetings as required
• Perform additional duties as assigned
• Ability to work off-hours and on call when required