Customer service representative Job Listing at Flex in Aguascalientes, Ags. (Job ID WD193786)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job summary:

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Customer Service Representative located in Aguascalientes.

Reporting to the PM, Customer Service Representative role involves in charge of communicating with customers and deal with customers inquiries.

What a typical day looks like:

• Attending daily floor meetings.
• Ensuring that shipments have all the information physically before taking them to FG.
• Ensuring the correct physical movement and loading of shipping material.
• Creating a daily production and shipping plan in conjunction with planning and production (production floor) to ensure compliance with the demand required by the client based on the production line capacities.
•  Demand agreement with the client based on the site capacities; for this, she needs to know the site capacities as well as stay updated regarding any issues that may arise in the production areas of the site.
• Daily interaction with the CFT to achieve account objectives. Following up on RMAs/CMAs when required, from arrival, processing, and shipping, as well as validating physically the conditions in which they arrive and leave the plant.
• Documenting shipping processes.
• Taking evidence of shipments (photos). FG physical inventory and validate according to the system.

The experience we're looking to add to our team:

• Advance English
• Bachelor's degree in industrial engineering, Business Management, or a related field.
• Excel Management.
• Requires strong oral and written communication skills.
• Ability to help several managers, multi-task efficiently and work as a team member.
• Ability to be flexible to changes in work priorities.
• Required to be a self-starter with strong organization and planning skills.
• Use of the following tools will be required: Office Skills: typing, telephones, office software to include, advanced word processing, spreadsheet and presentation package skills.

What you'll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

XS65

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).