Description
Job Posting Start Date 02-05-2026 Job Posting End Date 04-05-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary
Primary Responsibilities
Production Operations Management (6 Areas with 6 Supervisors)
Supervisory Leadership
- Directly manage and lead six production area supervisors (one supervisor per production area).
- Set clear expectations, goals, and performance standards for all supervisors. Conduct regular check-ins with each supervisor to review area performance and address concerns Provide coaching, mentoring, and professional development to build supervisor capabilities.
- Evaluate supervisor performance and provide constructive feedback.
- Ensure consistent application of policies, procedures, and standards across all areas
Production Oversight & Coordination
- Monitor overall production performance, schedules, and output across all six areas.
- Review area-specific metrics and KPIs reported by each supervisor.
- Balance workload and resources across production areas to optimize efficiency
- Coordinate cross-functional activities between production areas when needed.
- Ensure seamless handoffs between day and night shift management through detailed reporting Make strategic decisions regarding production priorities and resource allocation.
Problem Resolution & Decision Making
- Serve as final decision authority for production-related issues during night shift.
- Address complex operational challenges that supervisors escalate.
- Remove barriers preventing supervisors from achieving their production goals.
- Authorize production line stops, quality holds, or schedule adjustments when necessary.
- Make real-time decisions to maintain production flow and meet customer commitments.
Escalation Support Functions (Technician/Maintenance Escalation Support)
- Serve as escalation point for complex technical or equipment issues that supervisors cannot resolve.
- Coordinate emergency maintenance responses and critical equipment repairs.
- Prioritize competing maintenance requests across multiple production areas.
- Make decisions on equipment run/repair priorities based on production impact.
- Approve overtime or call-in of additional maintenance resources when needed.
- Interface with maintenance leadership on major equipment failures or chronic issues
- Ensure proper documentation of escalated technical issues for day shift follow-up
Materials Escalation Support
- Address material shortage or supply issues escalated by production supervisors.
- Coordinate emergency material procurement or transfers between areas.
- Make decisions on production sequencing or line changes due to material constraint.
- Resolve material quality or specification discrepancies affecting production.
- Approve expedited material requests or alternative material usage when appropriate.
- Communicate critical material issues to materials management and procurement teams.
- Ensure proper inventory management practices are followed across all areas.
Quality Escalation Support
- Review and approve quality holds or non-conformance decisions escalated by supervisors.
- Make disposition decisions on out-of-specification product or materials.
- Coordinate with quality technicians on complex quality investigations during shift
- Authorize rework, scrap, or use-as-is decisions within delegated authority limits.
- Escalate major quality incidents to quality management and senior leadership.
- Support root cause analysis efforts for quality problems occurring on night shift.
- Ensure customer quality requirements and specifications are maintained.
Required Skills
- Bachelor's degree or equivalent experience in addition to 3 years of operations experience.
- Proven leadership experience managing supervisors or team leads.
- Strong operational and production management knowledge Excellent problem-solving and critical thinking abilities.
- Effective communication skills across all organizational levels.
- Ability to make sound decisions under pressure with limited information.
- Technical understanding of production equipment, processes, and quality systems.
- Conflict resolution and people management skills Proficiency with production management systems, ERP, and data analysis tools.
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Is Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).Apply on company website