Program Manager Job Listing at Flex in Johor (Job ID WD185782)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary :

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Flex PTP.

Reporting to the Senior Program Manager the Program Manager role is responsible to be in-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

•          Organize, plan and direct program schedules and budgets.

•          In charge of tracking relevant metrics and drive action items based on
  results.

•          Provide help, knowledge and expertise with contract negotiations as
  required.

•          Oversee all interdepartmental activities ensuring completion of all
  adherences made relative a to product development timelines, delivery,
  quality and the required business metrics.

•          Reviews program proposal or plan to resolve time frame, funding
  requirements, procedures for accomplishing program, staffing
  requirements and allotment of available resources to various phases
of program.

•          Establishes work plan and staffing for each phase of program and
arranges for recruitment or assignment of personnel.

•          Manage the coordination of product life cycle activities with P&L and
customer satisfaction also has control for different accounts of various
  complexities.

•          Be the key channel of communication for customers and act as
  escalation in the event of customer issues.

•          In charge of customer´s satisfaction reviews and corrective actions.

•          Maintain current and develop additional business with customers.

•          Monitor and track that project and program deliverables are met.

•          Be accountable for maintaining excellent customer relations with both
  new and existing customers.

•          Holds up production sites for projects, costs and other customer related
  matters through business and expertise.

The experience we're looking to add to our team:

•          Typically requires a Bachelor's degree in engineering or related field or
  equivalent experience.

•          Typically requires a minimum of 7 years of experience in program
  administration/management or related area.

•          Demonstrates advanced operations, technical and people and/or process
  skills as well as customer (external and internal) relationship skills.

•          Demonstrates knowledge of multiple functional technologies/ processes
  , industries or functions and understanding of interdependencies of such
  processes at the site.

•          Accountability for the program wellness.

•          Demonstrates expert knowledge of the function and a thorough
  understanding of Flex and related business.

•          Demonstrates detailed expertise in very complex functional/ technical
  area or broad breadth of knowledge in multiple areas.

•          Understands the strategic impact of the function across sites.

What you'll receive for the great work you provide:

•          Full range of medical benefits, dental, vision

•          Life Insurance

•          PTO

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Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).