Description
FSA Federal (FSA) is focused on delivering unsurpassed services in support of law enforcement and homeland security. We currently have a vacancy for a Data Analyst. In this role, you will be supporting the overall mission of the United States Attorney's Office (USAO). If you are looking for a meaningful, mission driven career, Join FSA! #EARLYCAREER
A Data Analyst performs, but is not limited to the following duties:- Provides a variety of clerical and administrative support assistance. Typical assignments include:
- Searches files and databases for information regarding case and matters used in a variety of recurring reports. Assembles data using report functions in a variety of formats.
- Establishes and maintains a variety legal and general office files. Searches online software programs for information needed by administrative and legal staff.
- Separates, screens, selects, assembles, and organizes files and records material for disposition or transfer to records depository in accordance with established procedures.
- Schedules appointments and meetings. When required, arranges travel by preparing itinerary, and securing transportation and hotel reservations using electronic travel booking system. Prepares travel authorizations and vouchers using web based electronic travel system.
- Serves as Information Receptionist for the office
- Receives telephone calls and visitors to the office. Controls access to the office and allows only visitors properly cleared are authorized entry. Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to, visitors and callers when staff members are unavailable.
- Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO's purview and furnishes the needed address or telephone number when available. Determines which matters should be referred to the AUSA and the urgency of the matter.
- Maintains an up-to-date telephone listing and file of addresses of client agencies, local law enforcement agencies and the judiciary. Obtains address information from letters and correspondence arrive at the office.
- Maintains weekly Attorney duty rotation lists for visitors, phone calls and revocation hearings.
- Maintains telephone equipment. Prepares recorded greetings and activates automated telephone messaging features when required. Manages voice messages received after hours.
- Receives, reviews, and distributes incoming mail. Immediately notifies appropriate staff member when material is received via hand delivery or FAX transmission and places in appropriate internal mail box.
Requirements
A Data Analyst must meet the following qualifications:
- High School diploma, Bachelor's Degree preferred
- Experience or education in the legal field a plus
- Experience in customer service and knowledge of telephone systems, including EVOIP technology,
- Strong background in customer service to assist callers by providing information, referring calls to the appropriate point of contact and escalating urgent calls.
- Ability to use, understand and maintain directories, personnel lists and other guides and references to provide a variety of information on the office and to refer questions to other offices.
- Proficient in using word processing and spreadsheet software, Microsoft Office software programs (i.e., Word, PowerPoint, Excel and Outlook). WordPerfect is also helpful.
- Knowledge of legal and law enforcement terms and procedures
- Proficient in data entry
EEO Statement
FSA is proud to be an Affirmative Action/ Equal Opportunity Employer. We recruit, employ, train, compensate, and promote qualified persons in all job titles without regard to age, ancestry, color, gender, HIV status, marital status, medical condition, national origin, physical or mental disability, race, religion, sex, sexual orientation (including gender expression and identity) veteran status, family leave status, and any protected group status as defined by applicable law. FSA is proud to maintain a drug-free workplace. Satisfactory completion of a post-offer drug screening is a condition of employment. As a supplier of services to federal government agencies, such as DEA, FBI, USCIS, USPIS, etc., we also adhere to agency standards with respect to prior drug usage.
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