Director of Student Services Job Listing at Fusion in San Diego, CA (Job ID 6337097)

Description

Summary: The Director of Student Services (DSS) ensures each Fusion student has a life-changing experience through development of robust academic plans, completion of contracts, creation and management of the campus schedule, and ownership of the campus re-enrollment process. This role is critical in ensuring your campus achieves financial success, develops deeply satisfied stakeholders, and delivers a world class education.  

Your Day to Day:  

• Review and interpret student transcripts and grade reports to help students select courses.  
• Collaborate with administrators, teachers, registrars, and post-secondary counselors to make appropriate course recommendations for each student.  
• Maintain accurate student information in Fusion's student information systems.  
• Recommend post-secondary counseling, test prep, remediation, tutoring, and enrichment services to support students.  
• Support the post-secondary application process as needed.  
• Create contracts for all student courses for the enrollment year, as well as course changes.  
• Review contract terms with families, and ensure contracts are signed in a timely manner.  
• Create student and teacher schedules, and update them as needed.  
• Manage the campus schedule in a way that maximizes enrollment capacity.  
• Support the Head of School in forecasting upcoming student sessions.  
• Relay anticipated staffing needs to your team based on enrollment and scheduling trends. 
• Meet with parents and students to plan courses, review and sign contracts, and create schedules.  
• Communicate regularly with parents and students about their experience throughout the year.  
• Maintain ongoing, effective communication with campus staff and support departments to ensure academic success for students and a celebrity experience for all stakeholders.  
• Communicate proactively with parents, students, staff, and support services (both internal and external) to generate high stakeholder satisfaction while ensuring smooth campus operations.  
• Maintain stock of supplies and materials on campus.  
• Manage campus communication systems (phone messages, campus e-mail inbox, mailbox, website, monthly newsletters, mailing lists, calendars, etc.) 
• Support campus event planning for students, staff, parents, and community members, including Teacher Appreciation Week, Prom, Graduation, holiday parties, and parent appreciation events. 
• Support campus safety by acting as an integral member of the campus Crisis Management team, organizing safety drills, maintaining a sign-in/sign-out system, and ensuring all team members can adhere to students' off-campus privilege allowances.  

What You Will Own:  

• Providing a celebrity experience to all stakeholders each time they interact with campus.  
• Maintaining campus aesthetics, organization, and cleanliness.  
• Campus adherence to local, state, national, and Fusion operational requirements. 
• Long-term academic planning for each student at your campus, ensuring we support their individual needs, meet graduation requirements, and set them up for success with their post-Fusion goals.  
• Management of contracts for all courses from creation through signature.  
• Creation and maintenance of a campus schedule that meets the needs of students, families, teachers, and campus financial targets.  
• Re-enrollment results for your campus.  
• Maintenance of accurate student records in Fusion's Student Information System (SIS) 

Qualifications:  

• Bachelor's Degree, preferably in education, business, or a related field.  
• Background in education or guidance counseling preferred.  
• Highly organized with effective time management skills.  
• Goal-oriented, strategic, and innovative thinker.  
• Clear and effective communication skills.  
• Patience and a problem-solving approach to issues.  

Salary: $66,000-$68,000

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

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