Office Manager Sola Academy Job Listing at Fusion in Evanston, IL (Job ID 1887)

Description

Sola Academy by Fusion, an ISBE-approved therapeutic day school serving students with disabilities in grades 6–12, has an opening for an Office Manager.

This position provides a celebrity experience for all students, families, staff, and visitors through exceptional customer service, campus operations, compliance management, communication, and campus safety. The Office Manager serves as the operational hub of the school, ensuring that the campus is welcoming, organized, compliant, and aligned with Sola Academy and Fusion standards.

What You'll Do: 

• Support campus operations to ensure School Quality (SQ) and operational standards are met or exceeded.
• Participate as a member of the campus leadership team and support annual and quarterly strategic planning initiatives.
• Maintain accurate student records, enrollment statuses, transfers, and graduation documentation in Salesforce and other school systems.
• Ensure alignment with campus priorities, operational systems, and organizational values.
• Maintain campus aesthetics and brand standards, creating a welcoming and professional environment for students, families, and staff.
• Coordinate facility needs, seasonal campus refreshes, and general upkeep with facilities partners.
• Support planning and execution of major campus events, including Back-to-School Night, Parent ---Orientation, Parent-Teacher Conferences, Graduation, and Teacher Appreciation Week.
• Maintain the campus calendar and coordinate logistics for school events and activities.
• Monitor student well-being and communicate safety concerns to appropriate team members.
• Maintain awareness of student safety plans, Behavior Intervention Plans (BIPs), and medical plans and support implementation as appropriate.
• Create and distribute monthly campus newsletters and family communications regarding events, schedules, and important updates.
• Manage campus compliance documentation, cumulative records, transcripts, IEPs, BIPs, medication records, emergency contacts, and permanent student files.
• Complete required safety drill documentation and maintain campus emergency preparedness records.
• Manage medication logs and secure storage procedures.
• Track campus devices and maintain accurate inventory of school assets.
• Monitor and respond to campus email inboxes and inquiries in a timely manner.
• Manage front desk operations, visitor management systems, student and staff identification processes, and campus sign-in procedures.
• Coordinate procurement of devices, supplies, resources, business cards, and other campus materials.
• Support staff with purchasing and reimbursement processes.
• Provide exceptional customer service and ensure every visitor receives a welcoming first impression
• Other duties as assigned

What We're Looking For:

• Bachelor's Degree required
• Minimum of 2 years of experience in office administration, school operations, customer service, or related field.
• Strong organizational and project management skills.
• Experience maintaining confidential records and compliance documentation.
• Proficiency with Microsoft Office, Google Workspace, and database systems.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Accountable and highly detail-oriented.
• Exceptional written and verbal communication skills.
• Organized and proactive with strong follow-through.
• Positive, patient, and welcoming demeanor.
• Resourceful problem solver who takes initiative.
• Strong relationship-building and customer service skills.
• Adaptable and able to manage competing priorities.
• Demonstrates integrity and professionalism.
• Collaborative team player who supports students, families, and staff.
• Commitment to continuous improvement and operational excellence.
• Florida residents require level 2 background screening through https://info.flclearinghouse.com/.  

Why Sola Academy by Fusion?  

At Sola Academy, we combine the proven strengths of Fusion's individualized learning model with integrated therapeutic supports to meet the unique needs of every student. Our campuses are purpose-built communities where students feel understood, supported, and challenged to grow. 

You can learn more about us HERE. 

Benefits:   

We offer a package for full-time employees which generally includes:    

• Medical, dental, and vision plans   

• Vacation time (for certain positions) in accordance with company policy and state law   

• Accident and life insurance as well as short- and long-term disability    

In addition to the above items, full-time and part-time employees can generally participate in the following benefits:   

• Sick time and paid holidays in accordance with company policy   

• 401(k) plan with company match, based on eligibility    

• Tax-advantaged commuter benefits   

• Employee assistance program    

Work Authorization: 

Employment is contingent upon authorization to work in the United States. We do not provide visa sponsorship for this role. 

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.  Qualified applicants who have access to or contact with students or the public, who are responsible for the safeguarding of others' well-being, and who work with little supervision in close proximity to others will be required to complete a criminal history check once a contingent offer of employment is made. Applicants with arrest or conviction records will be considered for employment in accordance with local law. The nature and gravity of an offense, the length of time since the conviction, and the nature of the job in question are all considered, and criminal convictions do not automatically disqualify employment. Any discussion of criminal history will occur only after the background check is completed and a copy is provided to the applicant.