IT Assets Assistant - Onsite - Calabasas, CA Job Listing at Harbor Freight Tools in Calabasas, CA (Job ID 1293206)

Description

The IT Asset Assistant supports Harbor Freight's IT Asset Management (ITAM) services by accurately tracking and managing all IT assets. This role involves implementing and maintaining HFT standards for acquiring, managing, and disposing of IT assets efficiently and effectively.

Duties and Responsibilities

• Maintain an accurate and up-to-date inventory of all IT assets, including hardware and software. 
• Track asset lifecycle stages from acquisition to disposal, ensuring compliance with company policies.         
• Maintain detailed records of asset movements, assignments, and changes in the asset management system.      
• Ensure all asset documentation is accurate and up to date, including serial numbers, warranty information, and licensing details.   
• Support regular audits of IT assets to ensure compliance with internal policies and external regulations.      
• Assist in identifying and addressing discrepancies between recorded and physical assets.       
• Coordinate with vendors to recycle end-of-life and defective assets.       
• Generate reports on asset status, usage, and inventory levels.        

• Staff supervision and development:  No
• Decision making:  Provide data to support decision-making
• Travel:  Up to 5%
• Flex Designation:  In Office

• High school diploma or GED equivalent required

• 0-2 years of experience in a customer service environment.

• Experience in procurement within a corporate environment.
• Strong customer service orientation with the ability to prioritize and execute tasks in high-pressure situations. Experience in a team-oriented and collaborative setting.
• Excellent written and verbal communication skills, with strong listening and interpersonal abilities.
• Attention to detail and accuracy in all communication and reporting.
• Capable of communicating effectively with both technical and non-technical audiences.
• Highly self-motivated and detail oriented.
• Willingness to work occasional evenings and weekends to meet deadlines.
• Ability to sit for extended periods, with manual dexterity to operate a computer and related components.
• Capable of lifting and transporting moderately heavy objects, such as computers and peripherals.

• Stand, walk, sit for extended periods of time.
• Speak and listen to others in person and over the phone and video conferencing.
• Use keyboard and read from computer screen and reports.
• The ability to lift up to 15 lbs.

• Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.