Sr. Storage Engineer - Remote Job Listing at Harbor Freight Tools in Calabasas, CA (Job ID 1347228)

Description

The Sr. Storage Engineer works in the company's Information Technology department and provides expertise for the company's NetApp and Commvault infrastructure. This position is responsible for support of technical products and systems related to NetApp flash and NVMe storage arrays, NetApp ONTAP and Active IQ, and Commvault backup infrastructure. It is a technical resource interacting with all other Information Technology personnel to identify and correct issues.

Duties and Responsibilities

• Creates and implements storage systems configuration designs of high complexity         
• Utilizes technical knowledge, demonstrated experience, and exercises judgment in completing assigned tasks in an efficient and timely manner        
• Participate in after-hours support on-call rotation and project work         
• Develops new procedures based on technical solutions      
• Recommends and leads projects requiring complex technical decision making and provides input to delivery schedules           
• Performs complex technical work requiring demonstrated experience in the application of advanced techniques and in carrying out tasks; utilizes extensive experience and knowledge to improve the existing processes and company operating procedures; accomplishes tasks and projects within defined time lines and in a professional manner        
• Develops capacity planning models to be used as input to strategic decision making      
• Creates complex target storage layout with an emphasis on reliability, scalability and serviceability
• Supports and/or performs the installation, extension and configuration of Storage infrastructure, including switches, fiber, disks, shelves, enclosures, controllers and data replication hardware  
• Responsible for own schedules and work assignments      
• Records and reports project status and metrics          
• Consistently maintains overall department objectives and project goals.             
• Supervises and assists incident response on storage hardware 
• Establishes procedures for and performs storage systems maintenance; accepts input from management and customers in design
• Designs and implements client host configuration and maintains best practices             
• Selects, implements, schedules and supports backup systems   
• Develops policies and processes for scheduled backup and recovery strategy; restores and recovers data where necessary
• Provides training and training materials for storage-recovery related products and policies
• Performs support of production and development SAN and NAS systems, including diagnosis and response to capacity, availability and performance related issues      
• Provides clear, concise and complete operational change communication and appropriate problem notification/escalation communication according to established procedures
• Provides root cause problem analysis, along with recommendations and implementations of preventive techniques            
• Provides problem resolution by making full and appropriate use of internal and external resources, including vendors             
• Creates design documents, RAID group assignments, LUN assignments, host configurations and performs switch zoning       
• Creates and implements data replication and disaster recovery plans, methods, and techniques and testing      
• Evaluates and creates processes around storage management related software installation and configurations     
• Maintains appropriate records of licensing and capacity of all equipment            
• Develops and implements monitoring solutions to assist in the availability of storage services     
• Proactively monitors and manages SAN, NAS and server disk space and I/O utilization     
• Schedules and selects firmware and security-related upgrades to SAN switches, hbas, controllers, disks, etc. during maintenance windows   
• Continually researches, learns and acquires new knowledge to improve operational services; communicates this knowledge to enhance our overall knowledge and competency level         
• Takes the lead in communications and vendor management        
• Defines and maintains policies and configurations around capacity management, performance management and availability management     
• Maintains policy and procedural changes to improve operational integrity and service delivery          
• Analyzes storage, recovery, and monitoring technologies in order to provide input for strategic direction setting 
• Identifies storage assets, discusses projected growth rates with management, and reviews and enhances current storage change control procedures     
• Analyses storage consumption and I/O performance on an application, host, LUN, volume or group level and provides accurate trend analysis           
• Keeps abreast of technical trends; develops and incorporates them within assignments as appropriate; drives technical improvements and procedural changes within the Operations Group  
• Communicates technical issues within scope of assignments to management and peers           
• Works under minimal supervision         
• Assists in training more junior members of team; typically takes the lead role in more complex initiatives or projects             
• Participates in peer reviews; assists more junior members of team             
• Regular attendance is an essential function of the position    
• Additional duties as assigned by manager       

• Staff supervision and development: No
• Decision making: Provides Data for decision making support
• Travel: Up to 5%
• Flex Designation: Anywhere

• Bachelor's degree or equivalent years of experience in computer science/information systems or related field is preferred

• 4 to 6 years of Senior Level Storage Engineer experience in designing, implementing, managing, and supporting mid to large Enterprise Storage environments
• 4 to 6 years of equivalent previous enterprise storage administration experience

• Demonstrate strong experience with the design, engineering, and implementation of complex storage environments

• Demonstrate strong experience with performance monitoring, analysis, and tuning of large Enterprise Storage environments
• Have solid hands-on experience with the following storage products: NetApp c-mode 8.x – 9.x
• NetApp PowerShell
• ONTAP CLI
• Have solid hands-on experience with the following Operating systems:
• RedHat Linux RHEL 7.x – 9.x
• Windows 2019 – 2025
• Have hands-on experience with VMWare 8.x:
• Configuration of SAN devices
• Configuration of Multipathing software
• Demonstrates proficiency in scripting languages such as Microsoft PowerShell or Bash script
• Have hands-on experience with Enterprise Backup Solutions:
• Demonstrate strong understanding of the Fiber Channel and NVMe protocols
• Demonstrate strong understanding of the NAS protocols
• Have hands-on experience with CommVault Backup and Recovery solution
• Have excellent verbal and written communication and interpersonal skills
• Ability to work under pressure, to solve technical problems quickly (minutes or hours)
• Capability to automate processes and solutions using available tools, and to develop in house tools where necessary
• Ability to make presentations to audiences of professional peers, and work closely and openly with management
• Proven ability to develop and document solutions and configurations is required
• Strong hands-on experience working in large, business critical production support environments required
• Demonstrated commitment to customer service and customer satisfaction required

• Stand, walk, sit for extended periods of time.
• Speak and listen to others in person and over the phone and video conferencing.
• Use keyboard and read from computer screen and reports.
• The ability to lift up to 15 lbs.

• Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.