Description
The Operations Manager supports the Distribution Center Manager in maintaining efficient warehousing, distribution and packaging operations in accordance with company and customer requirements. This position involves a high level of customer interaction and is accountable for driving profitability and productivity while maintaining high quality standards. The Operations Manager is also responsible for promoting a safe environment and monitoring compliance with safety procedures. Salary for this role will be determined based on experience but ranges from $95,000-$110,000 Responsibilities: * Accomplishes department objectives by managing staff; planning and evaluating department activities. * Accountable for ensuring training is completed and records are maintained for a variety of needs including OSHA, customer, and other audits. * Manages key operational requirements within the budget and according to customers’ requirements. * Understands inputs for P&L and customer contract to assist manager in preparing operating budgets and to manage workforce planning. * Ability to create and maintain a strong working relationship with customers and respond timely and appropriately within verbal and written communications. * Facilitates the maintenance of facility and operational equipment, including preventative maintenance. * Assists in door checks, alarm security, housekeeping, upkeep of exterior grounds, riser pressure logs, warehouse temperature, snow removal, and facility security including guardhouse and key/code authorizations. * Prepares various quantitative reports as needed. * Oversight and direct handling of performance reviews, complaints and associate concerns, productivity management, quality of work and counseling. * Develops work plans ensuring appropriate staffing levels -- managing labor costs, overtime and retention * Accountable for ensuring routine trailer inspections, load/unload scheduling, inspections and yard checks are completed. * Supports the coordination of floor space and work flow schemes. * Implements and oversees cross training for associates as needed to maximize associate effectiveness. * Assists in coordinating OS&D claims. * Reviews KPIs and makes recommendations for efficiency improvements to both processes and associate performance. * Follow corporate and site-specific Good Manufacturing Practices and correct noncompliance when observed. * Follow company corporate and site-specific safety policies and procedures, and correct noncompliance when observed. * High School Diploma or GED; Bachelor’s degree in business administration, Logistics, Supply Chain Management or related field a plus; or equivalent combination of experience and education. * Five years’ experience as a manager in a distribution/warehouse environment. * Proficiency with Microsoft Excel is required and proficiency with MS Office. * Must have good knowledge of OSHA and other regulatory statutes governing warehouse operations. * Ability to work in a varied, fast-paced environment. * Experience with Warehouse Management Systems (WMS). * Ability to work a flexible schedule to meet the operation’s needs. * Strong oral and written skill set. * Strong organizational skills. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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