IT Systems Engineer Job Listing at Intertek in Champaign, IL (Job ID 11427)

Description

IT Systems Engineer - Champaign, IL

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a IT Systems Engineer to join our Food team in Champaign, IL. This is a fantastic opportunity to grow a versatile career in [industry or career path name].

Intertek's Food Services protects our client's brands and reputation with a better food supply chain, from the farm to fork. With the food industry increasingly subject to scrutiny, testing to ensure compliance with food safety regulations and to protect public health is a must. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The IT Systems Engineer is responsible for maintaining and managing the Laboratory and Analytical (LAB) computers, servers and networking equipment and associated software and systems in operating condition. 

Shift/Schedule: 1st shift 40 hour

Salary & Benefits Information

The base wage or salary range for this position is $65,000-$75,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.  

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

What you'll do:

• Provides hands-on support for computer systems, servers and desktop management, software deployment, systems administration, data integrity and system recovery.
• Provides PC hardware/software support for computers (i.e. add memory, replace hard drives/SSD, replace power supplies, installation of software).
• Implements new servers in a test and production environment.
• Maintains all operating system, hardware and software configurations for servers and computers.
• Maintains an inventory of all computer systems and IT hardware and equipment in the laboratory and update as needed.
• Adheres to corporate IT standards for systems and IT processes, such as change management.
• Works with regional and global engineering teams for site specific IT infrastructure support (LAN, WAN).
• Manage the Windows Active Directory laboratory domain.
• Maintain server and laboratory computer system backups.
• Maintain awareness of all device revisions/bugs/recommendations in the production environment through consistent contact with vendors and/or web notifications.
• Supports the design, installation, configuration, documentation, and maintenance of the network and systems infrastructure.
• Monitor network connections and application servers for capacity, utilization, and performance; troubleshoot as required.
• Troubleshoot and resolve computer and network issues and open corporate IT help desk tickets as required.
• Participates in efforts to evaluate and introduce innovative technologies and system solutions.
• Produce utilization reports and performs capacity planning for network and systems infrastructure.
• Participates in the disaster recovery planning design and recovery of systems.
• Prepares professional written technical and process documentation for installed technologies.
• Analyse the effectiveness and efficiency of existing systems; develop recommendations for improving or further leveraging these systems.
• Maintains network security through internal individual and group access protection.
• Troubleshoot network infrastructure problems.
• Provide technical sales assistance as required.
• Document change control of system changes, upgrades, repairs, and services related to regulatory compliance.
• Obtains price quotes for hardware and software as requested by management.
• Create custom applications (databases, spreadsheets, documents, etc) under direction of management.
• Support projects including data migration, security set-up and software configuration.
• Write, revise, and review AP/SOP related to job function.
• Familiar with a wide variety of computer and networking concepts, practices, and procedures.
• Works under general supervision.
• Stays current on industry and technology changes and trends.
• Primary job functions require a wide degree of independence and judgement.
• Performs other duties or special projects as required or as assigned.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

• High School Diploma or GED
• Experience supporting desktop operating systems (Windows XP, 10, 11).
• Experience supporting Microsoft Server products (Windows Server 2012, 2019, 2022).
• Experience with configuring and managing DNS, DHCP, Active Directory.
• Experience with Oracle Database Administration (maintenance, backup).
• Knowledge of networking terminology, networking topologies and network wiring systems.
• Understanding of computer security terminology.
• Working knowledge of backup/restore solutions for computer systems and servers.
• Staying current on industry and technology changes and trends.
• Ability to communicate in English effectively both verbally and in writing.
• Ability to effectively present information and respond to questions from various levels of management and users.
• Ability to work independently with minimal supervision.
• A collaborator, able to collaborate with peers on tasks and projects.
• Ability to work onsite at the Champaign, IL location 100% of the time.

Preferred Requirements & Qualifications:

• Prefer an Associates or Bachelor's degree in Information Technology, Computer Science or the equivalent in terms of education, experience, and training.
• At least 5+ years of experience in computer and IT related experience.
• Certified Systems Engineer or other technical certification such as CompTIA A+, CompTIA Network+, CCNA or MCSE preferred but not required.
• Experience working in a laboratory environment a plus but not required.
• Experience working with Shimadzu or Agilent laboratory equipment a plus but not required.

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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