Description
Client Services Manager- Medicaid- North Carolina
SSG SCHOOL-BASED MENTAL HEALTH PROGRAM - MUST RESIDE IN NC
Job Title: School-Based Program Mental Health Client Services Manager
Supervisor: Mental Health Growth Officer
Compensation: $70,000 with bonus opportunities
Job Location: 100% Remote
Terms of Employment: Employee understands that he/she is employed by Employer to provide
services to assigned Districts across the State of NC and or other states as assigned. Employee will be supervised by Employer and should coordinate work, time off request, changes in schedule and any other issues with the supervisor.
Essential Duties:
• Develop and execute a territory sales plan to identify, target, and secure new school district
partnerships for mental health services.
• Lead strategic conversations with district stakeholders to identify gaps in services and present
customized solutions aligned to their operating reality.
• Cultivate and maintain long-term relationships with Superintendents, Student Support Directors,
Wellness Coordinators, Mental Health Coordinators, and other mental health leadership within
school districts.
• Deliver persuasive presentations, tailored proposals, and RFP responses demonstrating our
value and differentiators.
• Represent The Stepping Stones Group at Local and National conferences.
• Collaborate with internal teams including Clinical and Recruiting to ensure seamless onboarding
and service delivery.
• Partner with our Referral Specialists to drive increased patient referral volume from contracted
districts.
• Maintain accurate pipeline, documentation, and forecasting through designated systems.
• Serve as a subject matter expert on K-12 mental health trends, funding models, and legislative
priorities in North Carolina.
Job Specifications:
Performance review of this position will be evaluated on an annual time frame in accordance with SSG's employee guidelines. Minimum Qualifications Knowledge, Skills, and Abilities Required
● Bachelor's degree in Education, Psychology, Business Administration, Social Work, or Human
Resources.
● Experience directly working in a school district in a decision-making or consultative role or 3+
years of experience selling professional, educational, or clinical services into public school
systems.
● Familiarity with school-based mental health services and Multi-Tiered System of Supports
(MTSS) models highly preferred.
● Proven track record of exceeding sales quotas in a consultative B2B environment.
● Strong understanding of the K-12 funding landscape and buyer personas.
● Excellent interpersonal, communication, and presentation skills.
● Highly organized, self-motivated, and able to manage territory independently including travel
throughout the State of NC.
● Familiarity with Medicaid-funded services, managed care, or special education compliance is a
plus.
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