Risk Manager - Compliance & Risk Management - Full Time 8 hours Days (8:00AM to 4:30PM) (Non-Union, Exempt) Job Listing at Keck Medicine of USC in Arcadia, CA (Job ID 92091795264)

Description

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Planning and Organization – Assists the Director of Risk Management in the daily operations of the Risk Management Program. Assists the Risk Management Department with system-wide projects i.e., Culture of Safety, Risk/Patient Safety, Team STEPPS ensuring programs support unique needs of the designated assigned area.
• Communication – Builds and maintains trust relationships with both internal and external customers to enhance communication regarding risk and safety. Collects and communicates significant information and data to appropriate members of the healthcare team. Facilitates various risk-related meetings, i.e., critical debriefing, investigations, and other meetings with internal and external key stakeholders. Collaborates with units throughout the healthcare setting to identify and assess unusual incidents, unexpected outcomes, and potential risks, translating learnings into the development of loss prevention strategies.
• Consultation – Acts as liaison to Administration, management, and healthcare staff to provide guidance on issues such as consent, patient-family concerns, documentation, disclosure, family conferences, and policy and procedure, development.  Serves as a resource and consultant for risk management activities on and on-going basis and per request.
• Education – Assists in efforts to increase understanding in the healthcare setting of patient safety and risk management principles through dedicated educational programs for staff.
• Patient Safety Events Review, Investigation and Follow-up – Performs comprehensive system analysis of patient safety events utilizing just culture principles and standard processes.  Completes required reporting and documentation in accordance with legal, regulatory, accreditation standards and requirements.  Investigates, evaluates, an analyzes events that threaten or potentially threaten patient safety through the following: review of medical records, identification and interview of staff, collection of data and/or creating timelines, review of related literature, and review of event reporting.  Demonstrates knowledge and competency of maintaining event reporting system and review, investigation, and evaluation of harm events per defined process and policy.  Focuses on high reliability concepts and when developing improvement initiatives and corrective actions.
• Special projects/Initiatives – Facilitates and/or participates with various task forces, cabinets, and ad-hoc committees both at the system and entity level to implement identified patient safety and clinical risk initiatives as needed with on-going monitoring and involvement to assure continued progress.  Coordinates the selection, presentation, and follow-up of cases to assigned committees.
• Leadership- Supports the organization and leadership.  Acts as a role model to others.
• Risk Management – Participates in implementing. Monitoring, and documenting an integrated, comprehensive, and proactive risk management program for the Risk Management Program at USCHAH.  This includes  identifying and tracking risk through trend analysis o f incidents, leading investigations of adverse events, conducting risk assessments, creating risk registers, prioritizing risk, developing risk mitigation plans, developing corrective action plans and risk reduction strategies, and assisting with formulation and implementation, strategies for best practices and risk reduction strategies,  Facilitates the development of written procedures and guidelines, as needed, to direct the provision of risk management services effectively across the healthcare setting.  Maintains current and accurate knowledge of regulations, laws and standards pertaining to the healthcare setting at USCAH, including, but not limited to FDA, TJC, AAAHC, NCAA, CDPH an CMS Medicare Conditions of Participation.  Knowledge of and abides by the American Society for Healthcare Risk Management (ASHRM) Healthcare Risk Management code of Professional Conduct.  Reports to external agencies, as applicable.
• Data Management – Works within the incident reporting system to collect information related to incidents.  Collects and trends patient safety and clinical risk data to guide initiatives and improvement efforts.  Demonstrates advanced data management, communication, analytical and decision-making skills on a consistent basis to effectively work with project teams to understand and respond to meaningful data, generating change to both the entity and system level through the entire project life cycle.  Manages, tracks, trends, and analyzes the frequency and causation of general categories and types of incidents and accidents.  Assists with managing and analyzing risk management data including management of online incident report system and tracking incidents to closure.  Audits medical records and monitors performance measures for risk management sentinel events, report events and trends.  Assists with FMEA, gap analysis and incident trend analysis.
• Information Technology – Administers all aspects of electronic risk management reporting system; planning, implementation, controlling and oversight.
• Process patient complaints from initial intake through resolution including documenting in Midas.  Complaints may be received in writing, in person, via phone or through surveys or comment cards.  Assist patients and family members to resolve issues and advocate in their care.  Continue to education staff on the complaint process.
• Performs other duties assigned.

JOB REQUIREMENTS

Education

Minimum (Required)

• Bachelor's degree in nursing, Healthcare Administration, Business management, or related field.  If degree is currently in process, must be completed within two years of hire date. Graduate of an Accredited School of Nursing or other clinical patient care program preferred

Preferred (Not required)

• Master's degree in nursing, Healthcare Administration, Business management, or related field.

Work Experience

Minimum (Required)

• 3-5 years' experience in risk management, utilizing risk management, liability, loss control principles and/or relevant experience in healthcare. 5 years of experience in clinical risk management may be accepted in place of clinical experience.

Preferred (Not required)

Licenses and Certifications

Minimum (Required)

• A current RN licensure in the State of California or other clinical patient care experience.

Preferred (Not required)

• Successful completion of a specialized education program in Risk Management and/or certification in Risk Management.

Pay Transparency

The hourly salary rate range for this position is $46.00 - $76.07. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARY The Risk Manager contributes to the day-to-day operations of Keck Medical System's Risk Management Program at USCAH. This includes participating in proactive, system-wide risk identification, investigation, mitigation, and risk reduction activities. This role is critical to the commitment of the Integrated Risk Management Department (“Risk Management Department”) to deliver collaborative, data-driven risk management and risk mitigation services to the Keck Medical System. The Risk Manager serves as a subject matter expert providing risk management consultation and support to providers and staff. Job ID REQ20172362 Posted Date 02/24/2026 Apply Save Job Current employees apply here

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