
Description
Together we change lives.
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.
Our Account Manager is responsible for:
- Client strategy inclusive of client relationships, service delivery and growth.
- Own the overall growth, including responsibility for the P&L, GP
- Primary point of contact for the account and will collaborate with the client.
- Maintaining effective positive business relationships with key decision makers. In person meetings with key customer stakeholders on a frequent basis to ensure high levels of satisfaction and consult on future needs / program enhancements
- Serving as the escalated point of contact for service issues
- Preparing and presenting monthly, quarterly, and annual business reviews
Essential Skills:
- Strong analytical and problem-solving skills
- Strong strategic and operational leadership, including team building and decision-making skills
- Excellent communication, negotiation, and interpersonal skills
- Strong financial acumen / P&L experience - analyzing monthly financial statements and implementing new strategies to increase profitability
Minimum of 5 years' experience in account management, operations, sales or service delivery into a customer account.
Total compensation package and benefits commensurate with the position.
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
is The Law.
Apply on company website