Description
Kelly Services has partnered with a Bilingual Property Management company in Ottawa, ON to recruit for a DIRECT HIRE PERM ROLE as Community Manager
Responsibilities:
- Day-to-day management of the property with a focus on a high level of customer service
- Ensure all rents are received, recorded, and cheques are deposited, including security deposits
- Pursue rental arrears; serving Termination Notices, Rent Increase Notices, and other notices when applicable and in compliance with Residential Tenancy Act
- Work with colleagues to coordinate month-end duties and responsibilities, including suite pre-inspection, and scheduling of contractors and staff for turnover of suites
- Perform regular and proactive inspections of the property and make recommendations as required
- Purchase supplies and coordinate services for the property
- Manage daily maintenance requests and assign work orders
- Other related duties as required; such duties may include lifting
Leasing
- As required, respond to leasing inquiries, conduct property tours, show available suites and perform follow ups to prospective residents with the view to obtaining a commitment to lease
Resident Experience
- Promote a strong sense of community by maintaining an overall focus on enhancing the customer experience, and maintaining strong reputation management
- Professionally and courteously handle all inquiries, feedback, complaints, or concerns from residents (current and perspective) and follows up accordingly
Leadership
- Responsible and accountable for the leadership, development and supervision and activities of all resident services site staff, service providers, and contractors
Financial Management
- Provide input for planning and budgeting, inclusive of annual budget preparation, reforecasts, management plans, performance reports, and variance reports
Sustainability:
- Set targets and goals for energy efficiency, greenhouse gas emissions, water usage and recycling
- Continually seek and engage residents and staff in identifying opportunities for waste reduction and improvements in recycling
Requirements:
- Experience: 3+ years of related experience with residential property management or hospitality, post-secondary courses in property management or hospitality, experience leading a team.
- Education: A College or University education in a business or hospitality field would be considered an asset.
- Relationship/Leadership Skills: Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with team members, senior management, contractors, residents, and the public
- Computer Skills: Intermediate skills in Microsoft Office: MS Word, Excel, and Outlook; knowledge of Yardi an asset
- Availability: Flexibility in hours to ensure availability for last day of each month & the first two to three days of the beginning of the month in order to accommodate the move-in-move-outs, trades and rent collection. Being able to handle emergencies occurring after regular office hours
- Knowledge: A complete understanding of all applicable laws, legislation, and rights concerning resident / landlord relations
- Police Clearance: A criminal verification check is required for employment
What's in for you!
- Growth and learning
- Salary: 80,000 annually
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!
Why Kelly®?
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
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