Clinical Assistant Job Listing at Kelly Services in Chattanooga, TN (Job ID US3541179_BH9751537)

Description

At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Clinical Assistant to work at a well-known insurance company in Chattanooga, TN. With us, it's all about finding the job that's just right.

Snapshot: 
Pay rate is $15.00 to $19.00/hour
Hours: Monday - Friday from 8:00AM – 5:00PM
Assignment length: March 31st to June 27th, 2025, with possible extension

Why You Should Apply:

• Competitive pay rate
• Opportunity to work with a reputable insurance company in the industry

Key Responsibilities:
As a Clinical Assistant, your typical day will involve:

• Screen incoming calls, faxes, or other digital formats for Utilization Management (UM) and/or Case Management (CM) and direct requests to the appropriate area. Identify and refer cases to the Case Management and/or Transition of Care departments as needed.
• Receive, investigate, and resolve customer inquiries and claims while maintaining departmental goals. Perform assigned projects and review reports.
• Load complete organization determinations/notifications for services in accordance with internal policy, documenting and entering data into the appropriate systems following departmental guidelines.
• Interact with membership, hospital, and provider staff, advising them of UM decisions and status organization determinations while providing necessary directions.
• Search for and enter appropriate diagnosis and/or procedure codes as part of the notification/prior authorization process.
• Must be able to pass required testing.
• Participation and attendance are mandatory.
• Flexibility is required due to schedule rotations, and adherence to assigned schedules is essential.
• Work overtime as needed.

Ideal Candidate:
This position might be a great fit for you if you meet the following qualifications:
Education

• High School Diploma or equivalent

Experience

• Minimum of 1 year of customer service experience is required

Skills/Certifications

• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Exceptional time management abilities
• Ability to work independently under general supervision and collaboratively as part of a team in a fast-paced environment
• Independent decision-making and problem-solving skills
• Current employees must meet minimum performance expectations
• Extensive knowledge of Utilization Management, Care Management, and Behavioral Health
• Understanding of medical terminology
• Solid knowledge of provider reimbursement methodologies, ICD-9-CM, CPT, HCPCS, UB-92 coding, UHDDS coding guidelines, and AHA Coding Clinic
• Ability to talk and type simultaneously in a clear and concise manner while interacting with customers

Customer Service:

• Excellent customer service skills

Next Steps:
Once you apply, we'll review your skills and experience to see if you're a good fit for the role. Even if this position doesn't work out, you'll remain in our network, giving our recruiters access to your profile and expanding your career opportunities.

Helping you discover your next career step is our priority. Apply today to become a Clinical Assistant!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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