Clinical Operations Coordinator - NIH Job Listing at Kelly Services in Bethesda, MD (Job ID 9403991)

Description

Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers.  Through our partnership with the National Institutes of Health, Kelly Government Solutions offers administrative, IT, engineering, scientific, and healthcare professionals the opportunity to work with the leading medical research center in the world.  We are seeking an individual to work as a Clinical Operations Coordinator at the National Institutes of Health in Bethesda, MD.  Due to the needs of the NIH, this role will be performed 100% on-site at the NIH Clinical Center in Bethesda, MD. 
 
This is a long-term contract position which offers:
- Competitive compensation and comprehensive benefit package
- Optional health, vision, and dental plans
- Vacation leave as well as 10 paid federal holidays and 401K plan.  
- Access to NIH's unparalleled resources and niche scientific initiatives

TASKS/SERVICES. The contractors shall: 
(1) Provide clinical operations support services including creation of new patient document checklist for each patient who will present to clinic for evaluation
(2) Create and complete an intake form including demographics and contact information as well as patient physician contact information
(3) Contact new patients to schedule initial appointments and confirm appointments and clinic schedules
(4) Create and mail schedule and new patient packet containing information related to release of medical information at the NIH to the patient. 
(5) Plan patient travel and arrange accommodations for patients and their families; schedule foreign language and sign language interpretation services as needed  
(6) Request medical records, pathology slides, reports, and other clinical materials and documents from the patient's physician and other caregivers and deliver to appropriate NIH recipients 
(7) Prepare consent documents, make copies and send original consent to medical records after consenting has been completed. 
(8) Provide a detailed patient visit schedule to the patient, patient guardian (if appropriate), Case Manager or Research Nurse and confirm all scheduled appointments; send appointment reminders to patients and distribute weekly clinical schedules to appropriate staff 
(9) Complete electronic and paper copies of pre-admission forms for pediatric and adult day hospitals and send to appropriate location. 
(10) Communicate effectively with patients, Case Managers, Study Coordinators, and Principal Investigators and other clinical staff in a professional and timely manner. 
(11) Complete shipping and commercial invoice forms, assemble and send sample kits, packages and letters and mail (domestically or internationally). 
(12) Assist research staff with safety and regulatory monitoring/audit preparation by assembling relevant research charts, medical records, or documents from various sources. 
(13) Screen calls from patients, physicians and callers from the public; forward to appropriate staff members; update patient telephone directory as needed. 

REQUIREMENTS. The contractors ideally would have: 
(1) Minimum of associate's degree; Bachelor's degree or higher in a related discipline preferred. 
(2) Minimum of 2 years of experience working in clinical research and/or patient care and coordination, which includes scheduling appointments, logistics such as travel and lodging, medical records, and interacting with patients and clinical staff. 
(3) Experience with Microsoft Excel and related databases for tracking clinical research data and timelines

PLEASE APPLY ONLINE
When you apply, please know a Kelly Government Solutions Recruiter will review your resume and will contact you directly, if your skills and experience match the requirements of this position; a full job description can be made available at that time. 

Due to the high volume of inquiries, we regret that we cannot accept phone calls. Even if you aren't contacted for this position, you are still part of our talent network.  All Kelly recruiters have access to your profile, which expands your opportunities even further.

As a specialty talent company, Kelly is committed to doing the right thing for our talent and clients.  We stand up for equity, inclusion, fair treatment, and opportunity for all as these build the foundation of our Talent Promise.  With a focus on safety, value, well-being, investment, and opportunity, Kelly's Talent Promise confirms our commitment to those in search of a better way to work and live and to help discover what's next.

It is obvious things are different than they were just a few months ago. Kelly is at the forefront of ensuring the safety of our employees in this new working environment. Be well and stay strong.
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Government Solutions?

Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the world's most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. It's just another way we make the job search work for you.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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