Clinical Research Logistics Coordinator Job Listing at Kelly Services in Kansas City, MO (Job ID US3583356_BH9895285)

Description

Kelly® Science & Clinical is seeking a Logistics Coordinator for a full-time, on-going Contact-to-hire opportunity with a clinical research organization in Kansas City, MO. If you're passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust The Experts at Hiring Experts.

Logistics Coordinator –Clinical Research
The Logistics Coordinator supports the operational success of observational clinical research studies by managing the logistics of biospecimen collection and tracking. This role is especially critical for studies involving decentralized or in-home sample collection and requires coordination with 3rd party mobile phlebotomy vendors, proactive participant outreach, and meticulous tracking in internal systems.

Key Responsibilities

• Sample Collection Coordination
  Coordinate end-to-end biospecimen collection, including follow-up for mobile phlebotomy appointments. Work closely with 3rd party vendors to ensure samples are scheduled, collected accurately and on time according to protocol requirements.
• Participant Outreach and Compliance
  Communicate directly with study participants to provide pre-collection instructions and confirm completion of collection events. Follow up on missed or delayed draws to ensure protocol compliance and participant engagement.
• Data Entry and Tracking Platform Management
  Accurately enter and maintain biospecimen collection data in sponsor database and internal tracking systems and databases. Ensure real-time visibility into specimen status, such as collection dates, courier tracking numbers, and lab receipt confirmations.
• Vendor and Site Communication
  Act as a liaison between clinical sites, vendors, and internal study teams. Communicate collection schedules, address logistics issues, and escalate concerns as needed to avoid delays or protocol deviations.
• Logistics Oversight and Issue Resolution
  Monitor the entire biospecimen logistics pipeline—including collection, shipping, and receipt—ensuring all steps meet study timelines and quality standards. Quickly resolve operational issues such as lost specimens or courier disruptions.
• Compliance and Documentation
  Maintain complete and audit-ready documentation of all sample-related activities in alignment with study protocols, SOPs, HIPAA regulations, and Good Clinical Practice (GCP).
• Process Improvement
  Support efforts to streamline specimen logistics workflows, improve data accuracy, and enhance participant satisfaction.

Qualifications

• 1–3 years of experience of coordination in a high volume role, with healthcare operations or specimen logistics coordination being preferred.
• Excellent written and verbal communication skills, especially in participant-facing contexts.
• High attention to detail with strong organizational and problem-solving abilities.
• Working knowledge of HIPAA, FDA regulations, and/or GCP is a plus.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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