Clinical Team Assistant Job Listing at Kelly Services in Norwell, MA (Job ID US3522984_BH9687423)

Description

Job Description: Clinical Team Assistant

Position: Clinical Team Assistant
Reports to: Clinical Nurse Manager
FLSA Status: Non-Exempt
Status: Full-Time
Location: Norwell, MA
Pay Rate: $25-$30 per hour
Hours: Monday - Friday, 8:00 AM to 5:00 PM
Preferred Experience: Healthcare background and scheduling experience preferred.

Position Overview

The Clinical Team Assistant (CTA) plays a vital role in supporting Clinical Managers and clinical staff to enhance communication and ensure the delivery of quality patient care. This position serves as the primary liaison between clinicians and Clinical Managers, coordinating schedules and providing administrative support.

Key Responsibilities Scheduling and Coordination

• Ensure timely scheduling of staff for daytime, evening, weekend, and holiday shifts.
• Assign new admissions and resumptions of care in consultation with Clinical Managers.
• Adjust schedules to maintain expected productivity levels and project daily staffing needs.
• Coordinate staff workloads to ensure continuity of patient care.
• Serve as a scheduling resource for team members, the Intake Department, and patients.

Administrative Support

• Provide clerical support to Clinical Managers and clinical staff, including preparing meeting minutes, letters, flyers, and managing faxes.
• Maintain accurate and updated monthly schedules for nurses under Clinical Managers' oversight.
• Manage holiday, weekend, vacation, and on-call rotations with Clinical Managers' supervision.

Communication

• Facilitate communication with per diem and contract staff to update availability.
• Ensure service satisfaction through effective communication with staff, patients, and the Intake Department.

Non-Essential Functions

• Ensure compliance with federal and state laws and adhere to corporate compliance policies to prevent fraud and abuse.
• Perform other duties as assigned.

Skills and Abilities

• Proficient in Microsoft Word and Excel with strong computer and keyboarding skills.
• Excellent communication and interpersonal skills with a congenial and positive attitude.
• Highly organized, flexible, dependable, and able to work effectively as part of a team.
• Capable of working under pressure, meeting deadlines, and maintaining attendance requirements.
• Ability to sit for prolonged periods, primarily at a computer.

Qualifications Education

• High School Diploma required; Associate's Degree in Secretarial Science preferred.

Experience

• Minimum of 2 years of clerical or office experience required, with healthcare experience strongly preferred.
• Prior experience as a multi-disciplinary scheduler is highly desirable.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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