Customer Care Specialist Job Listing at Kelly Services in Albany, OR (Job ID US3592224_BH9926594)

Description

Customer Care Specialist 

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Care Specialist to work at a premier client in Albany, OR. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $16.15 per hour
Schedule: Monday - Friday, 6am to 6pm
Location: Working on site in Albany, OR 97322
Position Type: Temp to Hire


Why you should apply to be a Customer Care Specialist:

• Receive a $500 hiring bonus, paid in two installments - $250 at 90 days and $250 at 6 months (must be employed at the time of payout).
• Enjoy a supportive workplace culture with opportunities for growth and development.
• Benefit from a 10% differential for shifts starting after 12:00 PM PT or working on weekends after training.
• Opportunity for temp-to-perm based on attendance and performance.

What's a typical day as a Customer Care Specialist? You'll be:

• Handling inbound and outbound customer service calls, following standard screens and scripts.
• Resolving customer questions and problems, referring complex issues to higher levels for guidance.
• Assessing customer needs and suggesting alternative products or services.
• Navigating computer systems to complete customer registrations and support service departments.

This job might be an outstanding fit if you:

• Hold a High School Diploma or GED.
• Have 0-2 years of general experience in an office setting or customer service.
• Possess good verbal and written communication skills, along with active listening abilities.
• Are available to work between 6:00 AM - 6:00 PM PST, Monday through Friday.

What happens next?
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Care Specialist today!



#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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