Customer Order Management Specialist Job Listing at Kelly Services in Nashville, TN (Job ID US3621600_BH10023553)

Description

Customer Order Management Specialist | Hybrid in Nashville, TN | Up to $25/hr

Let's get to work. At Kelly®, we make finding the right job easier. We're hiring a Customer Order Management Specialist to join a leading manufacturer of filtration solutions in Nashville, TN. If you have supply chain experience and strong Excel skills, this could be your next great opportunity.

Pay & Schedule
•    Pay: Up to $25/hour
•    Schedule: Monday–Friday, 7:00 AM – 5:00 PM CST (occasional overtime may be required)
•    Work Environment: Hybrid — work onsite 2 - 3 days, remote the rest of the week

Why you'll love working here
•    Join a collaborative, safety-focused team that values proactive customer service and continuous improvement.
•    Gain hands-on experience in supply chain and order management within a globally recognized manufacturer.
•    Enjoy a consistent weekday schedule and the flexibility of a hybrid work arrangement.

What you'll do
•    Serve as the single point of contact for assigned customer accounts, managing the entire order life cycle from order entry to delivery.
•    Coordinate with customers and cross-functional teams to ensure accurate documentation, pricing, part setup, and shipping schedules.
•    Resolve complex order issues, backorders, and returns through detailed research and effective communication.
•    Maintain accurate records of all customer interactions and transactions in internal systems.
•    Prepare and distribute standard and customized Excel-based reports for internal and external stakeholders.
•    Support departmental goals focused on improving efficiency and customer satisfaction.

What you'll need
•    High School Diploma required •    2+ years of experience in customer order management, account management, or supply chain.
•    Proficiency in Microsoft Excel is essential — candidates must be able to perform data entry, manage reports, and analyze information with accuracy.
•    Strong organizational, time management, and communication skills.
•    Experience with ERP/Order Management or CRM systems a plus.
•    Ability to work effectively across cultures and departments in a fast-paced, detail-oriented environment.

What happens next
Once you apply, a Kelly recruiter will review your experience and reach out if your background is a strong match. Even if this role isn't the perfect fit, you'll stay connected to new opportunities that match your skills.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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