Customer Service/Customer Billing Job Listing at Kelly Services in Appleton, WI (Job ID US3579150_BH9883498)

Description

Customer Service/Financial Services Rep Job Summary:
Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will play a pivotal role in ensuring smooth financial interactions between patients and the practice. With your expertise, you will manage patient and insurance billing, providing crucial support in navigating the financial aspects of healthcare.
Job Specifications:

• Job Type: Full-Time
• Company: Specialty Medical Practice
• Location: Appleton, WI
• Pay Rate: $19/hr
• Shift: 1st

Roles and Responsibilities:

• Communicate with patients regarding their accounts through verbal and written correspondence.
• Prepare surgical estimates and set up payment plans with patients.
• Process patient credit card payments and collaborate with attorney offices for account resolutions.
• Review monthly delinquency reports and refer delinquent accounts to collections.
• Handle bankruptcy notices and communicate with insurance companies to ensure claims are processed accurately.

Qualifications & Skills:

• Ability to work effectively in a team environment.
• Basic knowledge of insurance plans (HMO, PPO, etc.) and related processes.
• Proficiency in computer and telephone skills.
• Familiarity with medical office practices, terminology, and abbreviations.
• Strong communication and customer service skills, with the ability to work with a diverse group of stakeholders.
• Adherence to OSHA, HIPAA, and Medicare guidelines.

Required Education:

• High school diploma or equivalent.

Opportunities:

• Grow your career with opportunities to advance within our practice.
• Gain comprehensive experience in medical billing and financial services.
• Engage in continuous learning and development programs.

Company Culture:
Our practice is committed to a culture of compassion and excellence. We value teamwork, integrity, and innovation, ensuring a supportive and inclusive work environment where every team member is appreciated and empowered to succeed. Join us to be part of a community that prioritizes patient care and professional growth.
Please let me know if you need anything else!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

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