Customer Service Representative Job Listing at Kelly Services in Louisville, KY (Job ID US3549993_BH9779611)

Description

At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking several Patient Care Representative to work at a premier healthcare provider in Louisville, Kentucky. With us, it's all about finding the job that's just right.

TO APPLY: Send resume to wendy.dingle@kellyservices.com or call Wendy @ 502.200.6858

Salary/Pay Rate/Compensation: $17/hr, Temp to Hire

Why you should apply to be Patient Care Representative:

• Competitive pay rate at $17 per hour
• Hybrid Schedule
• Opportunity to support a leading healthcare provider in Louisville
• Temp-to-hire position offering growth potential
• Work within a supportive and collaborative team environment
• Gain valuable experience in a dynamic healthcare setting

What's a typical day as Patient Care Representative? You'll be:

• Review and process patients' enrollment forms to the Patient Assistance Program (PAP)
• Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks
• Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process
• Schedule treatments to be sent to the patient or patient's healthcare provider
• Communicate daily with patient/authorized representative on eligibility based on PAP criteria and healthcare providers to manage expectations
  This job might be an outstanding fit if you:
• Have a high school diploma or equivalent
• Possess two (2) years of work experience in a customer service or customer-focused role
• Have one (1) year of work experience in a pharmacy or call center environment
• Demonstrate a proven ability to provide consistently high-quality service
• Are empathetic and compassionate with excellent verbal and written communication skills
• Are well-organized and detail-oriented, with the ability to balance multiple priorities
• Are adaptable and flexible, able to adjust to changing situations
• Can work independently and as a member of a team
• Have strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook

Preferred qualifications include:

• Two recent (2) years of work experience in pharmacy or high inbound Call Center
• Experience with HIPAA and patient services

What happens next Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Patient Care Representative today!

TO APPLY: Send resume to wendy.dingle@kellyservices.com or call Wendy @ 502.200.6858

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly®

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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