Customer Support Representative Job Listing at Kelly Services in Toledo, OH (Job ID 10105808)

Description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking an Onsite Customer Support Representative to work at a premier client in Toledo, OH. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Salary/Pay Rate/Compensation: $18.00 per hour
Onsite in Toledo, OH Why you should apply to be Customer Support Representative:

• Competitive pay rate with opportunities for skill development.
• Join a well-established, reputable company in the building materials industry.
• Work in a professional and supportive team environment.
• Consistent, onsite Monday to Friday schedule—no weekends required.

What's a typical day as Customer Support Representative? You'll be:

• Providing quality service and support to internal and external customers via phone calls, emails, and web inquiries.
• Addressing questions regarding  products and warranties, ensuring timely and professional responses.
• Entering all inquiry details into the company's system accurately.
• Offering step-by-step instructions to customers for website navigation, warranty claims, and product information.
• Advising customers about new products and programs to promote brand awareness and drive sales.
• Following up with customers as needed and maintaining high standards in call quality, customer feedback, and adherence to schedule.

This job might be an outstanding fit if you:

• Have a High School diploma or equivalent (Associate's or Bachelor's degree preferred).
• Bring at least one year of experience in a customer-facing or high-volume call center environment.
• Possess excellent verbal and written communication skills, strong typing skills, and proficiency in MS Office Suite (Outlook, Word, Excel).
• Demonstrate strong problem-solving abilities, sound business judgment, and attention to detail.
• Thrive in a fast-paced, team-oriented environment and have experience managing multiple priorities.
• Are inquisitive, adaptable to change, and committed to personal accountability.

What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Support Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website