Description
For those eager to continue growing, learning, and evolving, we at Kelly® are here to support you! We are looking for a Deductions and Chargebacks Analyst to join a leading pharmaceutical client in Bridgewater, NJ. Interested? Take a closer look below. You owe it to yourself to explore this fantastic opportunity.
Salary/Pay Rate/Compensation:
$40 per hour
Reasons to apply for the Deductions and Chargebacks Analyst position:
• Enjoy a long-term role with a competitive pay rate in a hybrid work setting, providing flexibility with 3 days onsite.
• Become part of a collaborative team of 6 members, promoting a supportive and engaging workplace culture.
• Acquire valuable experience in the pharmaceutical sector with a respected client known for its dedication to excellence.
What does a typical day look like as a Deductions and Chargebacks Analyst? You will be:
• Understanding and applying standard operating procedures (SOPs) in a practical manner while maintaining professional communication with customers, Sales, and Customer Service.
• Handling a portfolio of accounts as assigned by the Deductions & Chargebacks Manager, making collection calls, sending emails, and monitoring accounts for payments.
• Reconciling account balances using all available information and sources, monitoring and/or sending dunning letters and emails.
• Creating and maintaining KYC folders for top/complex customers, along with maintaining customer contact information and notes.
• Analyzing Aging and other reports to prioritize workload and pinpoint potential risks, offsetting items and applying payments as intended or authorized by customers.
• Researching, coding, and resolving deductions (e.g., returns, pricing, shortages, short pays) while mastering the use of customer Vendor portals, if applicable.
• Working closely with Cash Application to understand payment methods and improve the automatic application of incoming payments for all assigned customers.
• Ensuring customers follow set payment instructions and produce remittances as applicable or warranted, collaborating with other departments to determine the root cause of process errors.
• Ensuring all AR adjustments have proper authorization and are processed timely, responding to customer inquiries, and removing obstacles preventing payment.
• Forwarding credit limit change requests to Credit Checking and following procedures for customer credit balance refunds.
This role could be a great match if you:
• Have at least 3 years of experience in a similar position, with a high school diploma (some college or a degree is preferred).
• Exhibit strong Excel skills, including the ability to create pivot tables and perform V-lookups, along with excellent communication and mathematical abilities.
• Are familiar with SOX guidelines and procedures, and can excel in a fast-paced, high-volume environment, both independently and as part of a team.
What's next?
After you apply, you'll move on to the next steps if your skills and experience align well. But don't worry—even if this position isn't the right fit, you'll still be part of our network. This means all of our recruiters will have access to your profile, broadening your opportunities even further.
Helping you uncover what's next in your career is our mission, so let's get started. Apply to be a Deductions and Chargebacks Analyst today!
#GRACE
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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