Device Tracking Analyst  Job Listing at Kelly Services in North Chicago, IL (Job ID US3602910_BH9969127)

Description

Job Title: Device Tracking Analyst 
Location: North Chicago, IL
 

Ensure Safety. Drive Compliance. Make an Impact.

We're looking for a Device Tracking Analyst to help ensure patient safety and regulatory compliance by managing medical device tracking activities. If you're detail-oriented, tech-savvy, and passionate about making a difference in healthcare, this role is for you.

What You'll Do:

• Maintain and reconcile device tracking records in alignment with regulatory requirements
• Communicate with customers to verify device details and support compliance efforts
• Assist with complaint handling and documentation processes
• Collaborate with cross-functional teams to improve tracking systems and customer experience
• Handle sensitive conversations with professionalism and empathy
• Support global initiatives to enhance tracking systems and meet international standards
• Perform administrative tasks such as data entry, filing, and follow-ups

What You Bring:

• Associate's degree required; Bachelor's degree preferred
• 3+ years of experience in customer service, healthcare, or related fields
• Familiarity with regulatory compliance in medical device or healthcare settings
• Strong communication, organization, and interpersonal skills
• Ability to manage confidential information with discretion
• Proficiency in Microsoft Office and a willingness to learn new tools

Why Join Us?

You'll be part of a collaborative team that values precision, innovation, and continuous improvement—all while contributing to safer patient outcomes and regulatory excellence.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Opportunity is calling.

Ready for a contact center job that offers freedom and flexibility, and truly values your skills? We thought so. We're KellyConnect®—and wherever life takes you, we have great contact center opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website