DISPATCHER - DIRECT HIRE - $49K - $52K Job Listing at Kelly Services in Brook Park, OH (Job ID US3608697_BH9991272)

Description

Our client, the largest intermodal trucking provider in North America, is seeking Dispatchers for Direct Hire opportunities.

$49,000 - $54,000 Based on Experience

7:30 am – 4:30 pm (Flexible with start and end times with 8-hour shift)

Your primary duty is exercising independent judgement, largely without direct supervision, in determining when/where/how/and what is required to either pick up or deliver a load, which requires real-time decision-making by the dispatcher. 

Responsibilities:

• Ensures all driver loads are covered and on time
• Confirms drivers have the right equipment for their pick-ups
• Requests needed paperwork for loads
• Traces loads/shipments
• Manages freight volume if issues arise
• Monitors equipment to move it as quickly as possible to reduce per diem costs for empty equipment
• Performs or serves as back up for yard checks
• Issues keys, record sheets and credentials to drivers
• Monitors on-time performance
• Prepares tracking reports for customers
• Issues disciplinary action for drivers that violate company policy; assists in decisions regarding hiring and firing of drivers as needed
• Communicates with customers and customer service management regarding scheduling appointments and problems that arise with pick-up or delivery of loads; works to ensure customer is satisfied
• Enters customer loads into system; updates loads when drivers call in
• Coordinates with vendors for equipment repairs
• Plans drivers' dispatch, assigns loads to drivers according to business needs and driver capabilities
• Communicates with drivers to provide dispatch instructions
• Assists drivers in resolving complex issues
• Communicates driver issues to supervisor; issues disciplinary action to drivers as needed
• Coordinates with other terminals to meet customer needs and ensure all pick-ups are made
• Prevents any unnecessary company charges or liabilities
• Maintains record of mileage, fuel used, repairs made and other expenses

Requirements:

• Experience in the intermodal transportation industry strongly preferred
• Associates degree or equivalent combination of education and relative experience
• Ability to use various computer systems
• Excellent communication, both written and verbal
• Ability to read and interpret business reports and daily logs
• Ability to work under general supervision
• Flexible; able to work in fast-paced environment
• Ability to work long hours if necessary to handle special customer requests

Benefits:

• Vacation & Paid Holidays
• Medical, dental and vision insurance
• Life & AD&D (Company Paid)
• Long-Term Disability (Company Paid)
• 401K
• Flexible Spending Account

To learn more or for IMMEDIATE consideration, “apply” today or contact Danielle at Danielle.Mccoy@kellyservices.com.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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