District Technical Service Manager Job Listing at Kelly Services in Los Angeles, CA (Job ID US3621330_BH10014765)

Description

Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly® Professional & Industrial is seeking a District Technical Service Manager to work at a premier automotive innovator in Los Angeles, CA. Sound like something you're interested in? We'll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).

Pay Rate: $81k - $125k annually

Hours: Dealership hours

Why you should apply to be District Technical Service Manager:

• Competitive pay rates, comprehensive benefits package, and unique automotive perks—including discounts on lease vehicles and a vehicle purchase program.
• Career growth opportunities through cross-departmental moves, leadership training, seminars, and tuition reimbursement programs.
• Fleet car and gas card
• Opportunity for bonus
• Supportive, inclusive, and diverse workplace culture, focused on innovation and employee well-being.
• Commitment to safety and compliance with federal, state, and local laws, including the California Fair Chance Act and Los Angeles County Fair Chance Ordinance.
• Access to pioneering technology and the chance to play a key role in shaping the future of mobility.

What's a typical day as District Technical Service Manager? You'll be:

• Conducting routine dealership visits to assess service operations and collaborate with service staff, management, and Dealer Principals.
• Supporting complex vehicle diagnostics, training dealer technicians, and resolving technical issues in partnership with engineering teams.
• Evaluating customer buyback vehicles, managing documentation, and overseeing vehicle disposition.
• Serving as an expert witness in Lemon Law, product liability, and warranty litigation, and collaborating with Consumer Affairs to resolve disputes.
• Analyzing dealership service department operations to identify improvements, developing and reviewing action plans, and enhancing customer satisfaction and retention.
• Monitoring staff performance, addressing customer complaints, and sharing best practices across dealerships.
• Reviewing and approving warranty and goodwill claims, and promoting service department certification and achievement recognition.

This job might be an outstanding fit if you:

• Have at least four years of professional technical experience—automotive preferred—and two years of DTS/TECH LINE or related leadership experience.
• Hold a bachelor's degree or equivalent combination of education, experience, and training. Automotive Service Excellence (ASE) Master Status is preferred.
• Possess thorough knowledge of automobile mechanical and electronic functions, with solid understanding of dealership service operations.
• Demonstrate excellent verbal and written communication skills, and the ability to organize your workload and prioritize effectively in a virtual office environment.
• Can influence others through credibility, clear recommendations, and follow-through, while remaining objective and focused on the best interests of the dealership and company.
• Are dedicated to meeting the needs of internal and external customers, attentive to diverse perspectives, and able to present ideas and analysis effectively.
• Meet MVR requirements and can accommodate day and overnight travel as needed.

What happens next?
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be District Technical Service Manager today!

#GRACE 2.0

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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