DocuSign CLM (SpringCM) Support Specialist Job Listing at Kelly Services in Bridgewater, NJ (Job ID 10075112)

Description

Important information: To be immediately considered, please send an updated version of your resume to somp767@kellyservices.com

Title: DocuSign CLM (SpringCM) Support Specialist

Location:  REMOTE 
Duration: 12 months
W2 Contract (No C2C)
Pay rate: Open for discusion

Top Skill/ Call notes:

• Experience: Proven experience in DocuSign CLM with legacy SpringCM system administration and support.
• Workflow Management: Configure, maintain, and troubleshoot workflows to ensure documents and folders are processed correctly
• Integration Support: Configure and support integrations with third-party systems (Salesforce).
• Platform Knowledge: In-depth knowledge of DocuSign CLM security models, access management, and best practices.

Role Overview:
We are seeking a skilled DocuSign CLM with extensive experience in formerly SpringCM Professional to provide support, administration, and development for our contract lifecycle management platform. The ideal candidate will lead upgrade of our Spring CM to the CLM.DS version. Will ensure our system runs efficiently, troubleshoot issues, and collaborate with various business teams to optimize the platform's use.

Key Responsibilities:

• Platform Administration: Perform day-to-day application administration tasks, including managing user access, security, configurations, and retriggering workflows.
• Workflow Management: Configure, maintain, and troubleshoot workflows to ensure documents and folders are processed correctly.
• Development & Optimization: Develop workflows for document generation, approvals, and XML merging. Monitor application performance and optimize processes.
• Integration Support: Configure and support integrations with third-party systems (Salesforce).
• User Support & Training: Provide high-level technical and product support to end-users, troubleshoot issues, and assist in creating user training materials and best practices.
• Compliance & Security: Collaborate with application managers to implement privacy, retention rules, and security best practices.
• Documentation: Develop and maintain documentation for system processes, configurations, and customizations.

Required Skills and Qualifications:

• Experience: Proven experience in DocuSign CLM with legacy SpringCM system administration and support.
• Technical Proficiency: Proficiency in creating and maintaining advanced workflows and document generation configurations. Familiarity with C# snippet coding within workflows is a plus.
• Platform Knowledge: In-depth knowledge of DocuSign CLM security models, access management, and best practices.
• Problem-Solving: Strong critical thinking and problem-solving skills to identify and resolve complex issues efficiently.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Technology?

Looking to put your tech expertise to work on today's most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you'll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world's most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, make an impact, and grow your tech career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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