Financial Aid Specialist Job Listing at Kelly Services in Royal Oak, MI (Job ID US3573429_BH9863220)

Description

Join the Kelly® Professional & Industrial team as a Financial Aid Specialist. You would provide information and assist in all aspects of the financial aid process with our customer (college setting) in Royal Oak, Michigan. Our customer is known for their commitment to serving the educational and economic needs of the community.
Why you should apply to be Financial Aid Specialist:

• Hourly pay $20.51
• Weekly pay
• Work schedule: Monday through Friday 8:30am-5:00pm
• Contract 3 months with possible extension

What a typical day as Financial Aid Specialist might look like:

• Knowledge of the financial aid application process for federal, state and institutional programs.
• Advise/coach students through the process of applying for and receiving student financial aid face-to-face and virtually (live CHAT, telephones, student email box, one-on-one appointments via Zoom or telephone).
   
• Facilitate the pre-awarding eligibility determination, Active ISIR'S, verification, TIP, F4F/MI Reconnect, Unusual Enrollment History (UEH), any ineligibility issues, etc.
   
• Update daily student filed completed dates in Colleague using report generated in student forms.
   
• Verify verification codes are correct. Identify students with IRIS's. Adjust student self-service checklist if necessary.
   
• Make corrections and assist in the verification of students FAFSA's. Perform transmittal review, calculation, and monitoring of all financial aid awards for disbursement.
   
• Evaluate and process the Return of Title IV Funds and N marks.
   
• Troubleshoot/Investigate student, federal, state and institutional inquiries/complaints, to determine resolution or consult with Financial Aid Management for guidance, and compose memos and other relevant correspondence, if needed.
• Effective and efficient use of technology - Outlook, ACD phones, federal and state software, Colleague, Communication Management, Student Forms, Scholarship Universe, etc. Utilize federal and state websites and databases.
• Assist veteran student: answer questions regarding VA benefits and applications. Process, activate VA educational benefits, verify enrollment before payments of funds, maintain Veteran records and update database of active VA students. track and reconcile financial financials for student's payments from the VA & debts to the VA, apply payments to student's accounts, create specialized reports from data, & communicate any issues to VA Supervisor if applicable.
  This job might be an outstanding fit if you:
• Associate Degree or higher in Accounting, Business Administration, Business Information Systems, or Computer Information Systems or Any Associate Degree or higher with 16 college credit hours in Accounting, Business Administration (BUS 1100, BUS 2030, BUS 2530, MKT 2520, ACC 1800, ACC 1810, ACC 1820 and CIS 1050), Business Information Systems, or Computer Information Systems.
• Two (2) years customer service experience.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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