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Company: Kelly Services
Location: The Woodlands, TX
Career Level: Director
Industries: Recruitment Agency, Staffing, Job Board

Description

Home Care Operations Director
The Woodlands, TX
Direct Hire
$70-90k

*Position is hybrid
*Hours: Monday-Friday, 8am-5pm
*Annual bonus potential, health insurance, and paid time off


Kelly is seeking a Home Care Operations Director to work with our client, a locally founded, owned, and operated home care provider, on a direct hire basis. This is an excellent opportunity to work for an award-winning employer and to directly contribute to the organization's growth and meaningful community impact!
The Home Care Operations Director will:

  • Lead and manage daily operations of the agency, ensuring clients receive the highest standard of compassionate care
  • Oversee scheduling, service delivery, and caregiver performance
  • Conduct client assessments and consultations when needed
  • Act as a backup to the Community Outreach Manager by building relationships with referral sources and representing the company in the community
  • Act as a backup to the Scheduling Supervisor by assisting with caregiver scheduling and addressing immediate staffing needs
  • Supervise and coach office staff and caregivers, fostering accountability and performance
  • Ensure compliance with state regulations and company policies
  • Monitor budgets, track performance against company targets, and drive growth strategies
  • Maintain client and caregiver satisfaction through communication and problem-solving
  • Serve as the primary point of contact for staff, clients, and families
Required Qualifications:
  • Minimum 3 years of management or leadership experience
  • Strong organizational, problem-solving, and communication skills
  • Ability to manage multiple priorities and step into operational or marketing roles as needed
  • Proficiency with computers, scheduling software, and basic financial oversight
  • Bachelor's degree required
  • Valid driver's license and reliable transportation
Preferred Skills Qualifications:
  • Experience in home care or healthcare leadership
  • Proven ability to grow teams and hit revenue/operational targets
  • Comfortable meeting families and conducting in-home assessments
  • Strong community networking and outreach skills
Interviews are happening now! If qualified and interested, please apply to this posting ASAP or directly send your resume to SARP028@kellyservices.com.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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